Severine VEYSSIERE
Customer Manager / Customer Support
Profil professionnel
People driven and solution oriented, it is important to me to provide the best service , real benefit to the customers and create a trustful partnership.
Vue d'ensemble
21
21
years of professional experience
5
5
years of post-secondary education
Expérience professionnelle
Talent Acquisition Partner / Focal Point Diversity
Airbus Defence and Space
Toulouse, Palays
06.2020 - Actuel
In perimeter Space, Programme, Telecom, Air Power :
- understand manager's staffing needs
- proactive sourcing for external profiles
- screening applications , short list, running the interviews
- partnering with managers, HRBPs and Kam , Handicap Mission
- Informations on Ethics and Compliance
- Promote Diversity & Inclusion for the ADS France
- Boost your mobility Support for ADS employees
Talent Acquisition Partner
Airbus SAS
Blagnac
06.2018 - 06.2020
For Engineering , Telecom and Support Functions for Airbus DS :
- external recruitments : sourcing, short list, interviews
- Support for the business : jobposting, interview training,..
- Promote Diversity & Inclusion into the recruitment process
- Events : Le Bourget, Job Dating , ..
Talent Acquisition Partner Manager
Derichebourg Interim Aeronautique
Toulouse
07.2003 - 08.2015
Recruitment Manager for Airbus and Aeronautical Partners :
- production, engineering, support functions
- customer support for all temporary recruitments
Customer Manager / Sales assistant
Automotive, Truck Companies, and Fujifilm
Toulouse
01.1999 - 06.2003
As a temporary worker during many months :
Volvo Truck Europe / Fujifilm France :
- Customer Manager and Support : understanding the needs of the customers, offering the best services in time and quality, ensuring
- Sales Administrator for Sales Services : ensure treatment of all customer's orders and deliveries on time and on quality.
Formation
BTS - Assistante Secretaire Trilingue
Lycée Suzanne VALADON
LIMOGES 01.1997 - 06.1999
DEUG - LEA
Université Lettres et Langues
Limoges 09.1994 - 06.1997
Compétences
- good listening of customers needs in a good communication
- interface and management with stakeholders
- management of a customer portefolio
- agility to work in an international environment
- KPI's and dasboard of activities
Customer Support / Customer Relation
Recruitment responsabilites
- management of a portfolio of job offers (up to 120) for a same customer
- sourcing , selection and short list with a high level of requirements
- support the business in all recruitment process ( job description to selection)
- support and make training for managers linked to recruitment or marketing events
Informations complémentaires
- Good knowlegde of Irish Culture
- Volunteer for Humanity and Charity associations
- Actions for Environmental topics
- Hiking, Zumba, Pilate
- Coaching for personal development
Langues
Français
Langue maternelle
Anglais
Intermédiaire
Allemand
Notions
Frise chronologique
Talent Acquisition Partner / Focal Point Diversity
Airbus Defence and Space
06.2020 - Actuel
Talent Acquisition Partner
Airbus SAS
06.2018 - 06.2020
Talent Acquisition Partner Manager
Derichebourg Interim Aeronautique
07.2003 - 08.2015
Customer Manager / Sales assistant
Automotive, Truck Companies, and Fujifilm
01.1999 - 06.2003
BTS - Assistante Secretaire Trilingue
Lycée Suzanne VALADON
01.1997 - 06.1999
DEUG - LEA
Université Lettres et Langues
09.1994 - 06.1997
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