Profil professionnel
Vue d'ensemble
Expérience
Formation
Compétences
Informations complémentaires
Langues
Chronologie
Generic
Severine VEYSSIERE

Severine VEYSSIERE

Customer Manager / Customer Support

Profil professionnel

People driven and solution oriented, it is important to me to provide the best service , real benefit to the customers and create a trustful partnership.

Vue d'ensemble

21
21
years of professional experience
5
5
years of post-secondary education

Expérience

Talent Acquisition Partner / Focal Point Diversity

Airbus Defence and Space
Toulouse, Palays
2020.06 - Actuel

In perimeter Space, Programme, Telecom, Air Power :

  • understand manager's staffing needs
  • proactive sourcing for external profiles
  • screening applications , short list, running the interviews
  • partnering with managers, HRBPs and Kam , Handicap Mission
  • Informations on Ethics and Compliance
  • Promote Diversity & Inclusion for the ADS France
  • Boost your mobility Support for ADS employees

Talent Acquisition Partner

Airbus SAS
Blagnac
2018.06 - 2020.06

For Engineering , Telecom and Support Functions for Airbus DS :

  • external recruitments : sourcing, short list, interviews
  • Support for the business : jobposting, interview training,..
  • Promote Diversity & Inclusion into the recruitment process
  • Events : Le Bourget, Job Dating , ..

Talent Acquisition Partner Manager

Derichebourg Interim Aeronautique
Toulouse
2003.07 - 2015.08

Recruitment Manager for Airbus and Aeronautical Partners :

  • production, engineering, support functions
  • customer support for all temporary recruitments

Customer Manager / Sales assistant

Automotive, Truck Companies, and Fujifilm
Toulouse
1999.01 - 2003.06

As a temporary worker during many months :

Volvo Truck Europe / Fujifilm France :

  • Customer Manager and Support : understanding the needs of the customers, offering the best services in time and quality, ensuring
  • Sales Administrator for Sales Services : ensure treatment of all customer's orders and deliveries on time and on quality.

Formation

BTS - Assistante Secretaire Trilingue

Lycée Suzanne VALADON
LIMOGES
1997.01 - 1999.06

DEUG - LEA

Université Lettres et Langues
Limoges
1994.09 - 1997.06

Compétences

    Customer Support / Customer Relation

  • good listening of customers needs in a good communication
  • interface and management with stakeholders
  • management of a customer portefolio
  • agility to work in an international environment
  • KPI's and dasboard of activities
  • Recruitment responsabilites

  • management of a portfolio of job offers (up to 120) for a same customer
  • sourcing , selection and short list with a high level of requirements
  • support the business in all recruitment process ( job description to selection)
  • support and make training for managers linked to recruitment or marketing events

Informations complémentaires

  • Good knowlegde of Irish Culture
  • Volunteer for Humanity and Charity associations
  • Actions for Environmental topics
  • Hiking, Zumba, Pilate
  • Coaching for personal development

Langues

Français
Langue maternelle
Anglais
Intermédiaire
Allemand
Notions

Chronologie

Talent Acquisition Partner / Focal Point Diversity

Airbus Defence and Space
2020.06 - Actuel

Talent Acquisition Partner

Airbus SAS
2018.06 - 2020.06

Talent Acquisition Partner Manager

Derichebourg Interim Aeronautique
2003.07 - 2015.08

Customer Manager / Sales assistant

Automotive, Truck Companies, and Fujifilm
1999.01 - 2003.06

BTS - Assistante Secretaire Trilingue

Lycée Suzanne VALADON
1997.01 - 1999.06

DEUG - LEA

Université Lettres et Langues
1994.09 - 1997.06
Severine VEYSSIERECustomer Manager / Customer Support