Semiu KEHINDE
Serignan,33
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
8
8
years of professional experience
Work History
International Sales Technician
UNITECK
01.2023 - Current
- Maintained quality assurance and customer satisfaction objectives.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Completed job reports and logs immediately following service calls.
- Organized work to meet demanding production goals.
- Drafted preventive maintenance schedule to support equipment longevity.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Researched and implemented new opportunities.
- Participation in product lunch.
- Planning trade events.
Assistant Store Manager
Quincaillerie Angles
06.2021 - 01.2023
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Rotated merchandise and displays to feature new products/best selling product.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Sales Assistant Intern
UNITECK
09.2016 - 09.2018
- Created effective organizational systems for reports, agendas, contracts and records.
- Organized company files and created support system to decrease workload and increase productivity.
- Fielded customer questions to share information about products, availability, and pricing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Gathered and prepared sales materials in preparation for sales meetings.
Education
Bachelor of Arts - Business And Managerial Economics
IUT Montpellier
France09.2018
Bachelor of Arts - International Business
Turuku University of Applied Science
FINLAND04.2018
Bachelor of Science - Information Technology
Kuala Lumpur Metropolitan University College
Malaysia01.2014
Skills
- Issue Analysis
- Environmental Compliance
- Quality Control
- Equipment Maintenance
- User Training
- Customer Service
- Project Management
- Team Training
- Manufacturing Processes
- Issue Resolution
- Cost Control
- A/B Testing
- Teamwork and Collaboration
- Product Lifecycle Management
- Troubleshooting and QA
- Project Planning
- Negotiation
Languages
French
Advanced (C1)
English
Bilingual or Proficient (C2)
Timeline
International Sales Technician
UNITECK
01.2023 - Current
Assistant Store Manager
Quincaillerie Angles
06.2021 - 01.2023
Sales Assistant Intern
UNITECK
09.2016 - 09.2018
Bachelor of Arts - Business And Managerial Economics
IUT Montpellier
Bachelor of Arts - International Business
Turuku University of Applied Science
Bachelor of Science - Information Technology
Kuala Lumpur Metropolitan University College
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