Seif Karim
Cairo
Summary
Compliance Specialist with five years of experience at Concentrix. Successfully launched a comprehensive compliance system, enhancing regulatory adherence. Holds a Bachelor's degree from the International Academy For Engineering and Media Science. Focuses on maintaining compliance through system development to support organizational integrity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Compliance Specialist
Concentrix
10.2024 - 02.2026
- Developed and maintained compliance systems that ensured adherence to regulatory standards.
- Evaluated existing processes and implemented improvements for enhanced compliance efficiency.
- Collaborated with various departments to streamline operations and mitigate compliance risks.
Recruiter Specialist
Concentrix
03.2022 - 10.2024
- Managed full-cycle, high-volume recruiting for customer operations/support roles across multiple programs, consistently meeting hiring targets.
- Reduced time-to-fill by -20% by optimizing sourcing channels, talent pipelines, and interview throughput.
- Enhanced offer acceptance rate by 15% through structured candidate communication and compensation benchmarking.
- Collaborated with hiring managers to refine profiles and selection criteria, improving 90-day retention and quality-of-hire metrics.
- Ensured accurate ATS data and compliance with internal hiring policies and data privacy standards.
Professional Recruiting Specialist
Clover
01.2021 - 03.2022
- Managed full-cycle recruitment for mid-senior professional roles across GCC clients (remote), averaging 8-12 placements per quarter.
- Led structured intake sessions, defined search strategies, and delivered calibrated shortlists within 7-10 days.
- Sourced talent through professional networks, targeted outreach, and referrals; increased qualified candidate pipeline by 30%.
- Negotiated offers and guided candidates through acceptance process; achieved 85% offer-to-acceptance ratio and maintained 90-day retention.
- Built and maintained CRM-based talent pool; enhanced response rates and reduced time-to-submit by 25%.
Quality Specialist Evaluator
Concentrix
Giza
07.2021 - 01.2022
- Conducted quality audits to verify adherence to established standards, identifying areas for improvement.
- Analyzed customer feedback to inform enhancements in service delivery and product quality.
- Maintained and organized documentation for quality management systems and compliance records, ensuring regulatory readiness.
Team Leader
Concentrix
Giza
01.2020 - 07.2021
- Led team to improve customer service delivery and satisfaction, resulting in positive feedback from clients.
- Trained team members on company policies and operational procedures to ensure compliance and consistency.
- Coordinated daily operations to streamline workflow within the team, enhancing overall team effectiveness.
Education
Bachelor's degree - Mass Communication
International Academy For Engineering And Media Science
Giza10-2023
Skills
- Compliance
- Regulatory Adherence
- Risk Assessment
- Process Improvement
- System Development
- Management
- Cross-Functional
- Collaboration
Certification
- CRM Course, Concentrix University, 01/01/24, 03/31/26
- Communication skills development Course, Concentrix University, 03/01/23, 04/30/23
- Microsoft Suite, Concentrix University, 02/01/24, 05/31/24
References
- Mohannad Hazem, 01114004929, Concentrix
- Hany Zaher, 01114096449, Concentrix
Hobbies and Interests
- Chess
- Writing
- Reading
Personal Information
Title: Compliance Specialist
Languages
- English C1
- Arabic C2
Timeline
Compliance Specialist
Concentrix
10.2024 - 02.2026
Recruiter Specialist
Concentrix
03.2022 - 10.2024
Quality Specialist Evaluator
Concentrix
07.2021 - 01.2022
Professional Recruiting Specialist
Clover
01.2021 - 03.2022
Team Leader
Concentrix
01.2020 - 07.2021
Bachelor's degree - Mass Communication
International Academy For Engineering And Media Science