Sebastien DUGUY
Calgary
Summary
Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of leathergoods and accessories sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.
Overview
11
11
years of professional experience
Work History
Senior Sales Advisor
PRADA
11.2021 - Current
- Developed and maintained knowledge of current sales and promotions.
- Trained, coached, and mentored new sales associates for maximum performance.
- Leading weekly Morning Briefing to the team about Atrivity
- Participated in store meetings and product training sessions to understand and sell items.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Performed inventory control procedures to manage stock.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Advisor
PRADA
03.2012 - 11.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Demonstrated features, answered questions and offered solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
High School Diploma -
Lycee La Colliniere
Nantes, France06.2002
Skills
- Warranty Processing
- Packaging Procedures
- Trend Tracking
- Inventory and Stocking
- Team Leadership
- Automotive Knowledge
- Sales Experience
- Upselling Techniques
- Customer Service
- Product and Service Knowledge
- Customer Relations
Languages
English
Upper intermediate (B2)
French
Bilingual or Proficient (C2)
Timeline
Senior Sales Advisor
PRADA
11.2021 - Current
Sales Advisor
PRADA
03.2012 - 11.2021
High School Diploma -
Lycee La Colliniere
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