Sebastien Capelle

• Managing the largest global corporate partnerships (GDS, TMC's, OBE's, etc.), ensuring smooth collaboration and mutual growth.
• Handling complex technical integrations, taking into account local specificities to ensure seamless operation across different regions.
• Managing internal and external C-level stakeholders, ensuring clear communication and alignment of objectives and product roadmap.
• Serving as a lead for API and key technology projects, driving innovation and technological advancement.
•Acting as the Global point of contact for key technology accounts, handling technical escalations for strategic partners.
• Demonstrating expertise in the payment sector, with a focus on fintech integrations and SCA regulation.
• Launching new payment methods through strategic partnerships, such as with Amadeus IT Group, expanding the company's payment options.
• Achieving double-digit growth and market share increase consistently.
• Finding creative ways to scale operations with fewer resources, maximizing efficiency.
•Adopting a creative approach to strategic incremental growth, identifying new opportunities for expansion.

• Transversal role aligning product and sales strategies, fostered collaboration with internal stakeholders, and demonstrated adaptability.
• Launched and built the corporate travel segment for Booking.com in France.
• Integrated Booking.com's inventory via API and product integration, increasing incremental bookings via third parties.
• Provided valuable feedback to the product team, contributing to timely and appropriate product development.
• Led and managed the onboarding and scaling of commercial partnerships with regional/local TMCs, OBEs, GDs, and corporate clients, handling everything from negotiation and contracting to implementation and scale-up, integrating all major partners in the business travel industry.
• Conducted training and coaching sessions for the sales team, enhancing their skills and performance.
• Focused on increasing customer adoption within the French market.
• Oversaw all processes leading up to supporting Booking.com BV in finalizing their distribution deals within France.
• Monitored the success of each account within the French market and managed client relationships.
• Optimized the use of our API within the French market.

• Held a pivotal role in managing Lyon, a city of high importance and responsibility for the company.
• Played a key transversal role between product and sales, managing the team and presenting pricing product updates to ensure the team was skilled and up-to-date with the latest developments.
• Managed new hires and training, ensuring a well-equipped and high-performing team.
• Developed and implemented high-impact plans that drove business growth.
• Conducted site visits to hotels to foster relationships and understand their needs.
• Managed area coverage, ensuring optimal service delivery across the region.
• Maintained regular contact with hotels, providing a consistent point of communication.
• Acted as a mediator for complaints and problems, resolving issues in a timely and efficient manner.
• Handled negotiations and contracts, ensuring mutually beneficial terms.
• Managed allotments to secure more availability and better rates.

• Played a key role in opening up the market for Booking.com in the Lyon region, driving growth and success for our organization.
• Actively served as a Junior Account Manager, focusing on expanding Booking.com's market presence.
• Identified and onboarded new clients, such as hotels, apartments, and resorts, to increase our footprint in the South East region.
• Maintained and enhanced commercial relationships with potential clients, ensuring their success on our platform.
• Identified areas for improvement and optimized commercial performance to maximize revenues and meet visitor demands on Booking.com.
• Provided revenue management advice to hotels in the region based on data analysis, helping them to optimize their profitability.
• Assisted partners with system implementation and advised them on effective internet strategies.
• Represented Booking.com at Tourist Trade Fairs, promoting our brand and expanding our networks.

• Develop and maintain strong relationships with travel distributors and agencies.
• Onboard new customers, guiding them through the use of Euram's product and other services.
• Understand customer needs and align them with Euram's product portfolio and sourcing capabilities.
• Identify and grow opportunities within assigned customers, collaborate with sales teams to ensure growth attainment.
• Assist with high severity requests or issue escalations as needed.