Dynamic and detail-oriented professional with experience at EST ENSEMBLE HABITAT, excelling in customer service and administrative support. Proven ability to enhance organizational efficiency through effective communication and meticulous document management. Adept at adapting to diverse tasks while maintaining a motivated and diligent work ethic.
Customer Service - Directing the person to the requested department, answering their questions.
Attendance, understanding the company's expectations, and respecting the company's image.
Telephone customer support, directing them to the appropriate agents.
Courteous and professional customer service, ensuring a positive first impression.
Receiving, processing, and distributing incoming mail, managing outgoing shipments, and packages.
EDIT
Inventory and office supply management.
Mail processing: sending, receiving, and distributing to various departments.
Methodical filing of paper and digital documents to optimize access to relevant information.
Maintaining children's safety, following previously given instructions, and resolving various problems.
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Interacting with employees to learn about their work and understand how the company operates.
Supporting employees in their work, performing simple tasks under their supervision.
Assisting experienced employees in their daily work.
Following instructions, telephone support, motivated in all circumstances, attendance, attentive to requests and objectives, diligent work, versatility in administrative tasks, organizational skills, and comfortable with computers
Document organization
Attention to detail
Effective communication
Adaptability
Passionnée par la philosophie, littérature, le droit, avec un intérêt particulier pour l'impact des politiques et des législations sur la sécurité internationale, et les nouvelles politiques.