Sarah Malik
Recruitment & Customer Service
Montreuil
Summary
An organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have over 10 years of combined experience in recruitment and customer service. I am communicative and team-oriented with proficiency in team management roles. I work hard and with precision to meet team, individual, and management objectives.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Private English Teacher
Self
Paris
2022.03 - Current
- Supported student skill development in alignment with personal and academic goals.
- Developed innovative lesson plans to engage students in English language learning.
- Provide individual instruction in English grammar, writing, conversation, and cultural context to adult English-language learners.
Country Relations Manager
Superprof
Paris
2018.08 - 2021.08
- Ensured high level of user satisfaction
- Improved social media presence (SEO management)
- Managed digital subscriptions
- Identified user intent through CRM relationship methods and understanding the market.
- Developed and maintained relationships with customers and suppliers through account development.
- Answered between 60-100 emails per day.
Talent Acquisition Specialist
East Texas Workforce Solution
Tyler
2017.05 - 2018.02
- Planned and aided with career fairs
- Assisted adults and youth with job searching
- Managed and developed the client portfolio
- Created and drove talent acquisition and job placement strategies
- Evaluated resumes; interviewed and presented qualified candidates to hiring managers.
Recruitment Specialist
The University of North Texas
Denton
2014.01 - 2015.12
- Recruited prospective students to the University of North Texas
- Being the first point of contact for all candidates and maintaining contact throughout the whole recruitment process
- Processed paperwork for future students
- Planned SAT/ACT and hosted College Fair events
- Developed and implemented high school events that included: info sessions, executive visits, careers fairs faculty visits.
International Coordinator
Tyler Junior College
Tyler
2012.05 - 2013.12
- Coordinated orientation for international students
- Responded to inquiries about admissions
- Performed student record checks and processed transcripts
- Promoted Tyler Junior College at college fairs and community events.
Account Manager
5th Avenue Mart
Tyler
2010.01 - 2012.05
- Negotiate contracts and close agreements to maximize profits
- Serve as the lead point of contact for all customer account management matters.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Contributed to event marketing, sales and brand promotion.
Education
Master of Science -
INSEEC BUSINESS SCHOOL
Paris, France 2018.02 - 2019.05
Bachelor of Science -
THE UNIVERSITY OF TEXAS AT TYLER
Tyler, Texas 2010.08 - 2012.05
Associate of Science -
TYLER JUNIOR COLLEGE
Tyler, Texas 2006.08 - 2009.12
Skills
RecruitmentEvent PlanningCustomer ServiceMicrosoft Pack
Timeline
Private English Teacher
Self
2022.03 - Current
Country Relations Manager
Superprof
2018.08 - 2021.08
Master of Science -
INSEEC BUSINESS SCHOOL
2018.02 - 2019.05
Talent Acquisition Specialist
East Texas Workforce Solution
2017.05 - 2018.02
Recruitment Specialist
The University of North Texas
2014.01 - 2015.12
International Coordinator
Tyler Junior College
2012.05 - 2013.12
Bachelor of Science -
THE UNIVERSITY OF TEXAS AT TYLER
2010.08 - 2012.05
Account Manager
5th Avenue Mart
2010.01 - 2012.05
Associate of Science -
TYLER JUNIOR COLLEGE
2006.08 - 2009.12