

After-sales service management
Handling customer complaints and disputes
Logistics coordination and carrier tracking
Managing B2B and B2C communications (email, telephone, face-to-face)
Tracking orders, returns and corrective actions
International business development
Working with a multicultural client base
Understanding international business practices in the property sector
Intercultural communication
Business development
Customer relationship management – CRM
Holding a BTS degree in International Business, I have experience in business development, customer relationship management, and administrative support within the real estate sector. My experience in Dubai allowed me to work in a multicultural environment and develop skills in international prospecting, CRM management, communication coordination, and operational follow-up.
Basket-Ball
Astronomy
Photography
Member of the ALECS association
Support for people with disabilities
Charitable activities