Sampson Adu-Annin
Dubai
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
7
7
years of professional experience
Work History
Restaurant Server/Waiter
One and Only Royal Mirage (Drift Beach Duba)
01.2022 - Current
- Cultivated warm relationships with regular customers.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Upsold high-profit items to enhance sales numbers.
Restaurant Waiter
Akan Restaurant
06.2017 - 12.2020
- Maintained clean and organized dining areas for optimal guest experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic.
Education
High School Diploma -
Aduman Senior High School
Kumasi-Ghana 09.2014
Skills
- Customer Satisfaction
- Order Taking
- Guest service
- Exceptional communication
- Cleanliness
- POS System Operation
- Table Setting
- Allergy awareness
Position
Restaurant Server/Waiter
Languages
English
Advanced (C1)
Timeline
Restaurant Server/Waiter
One and Only Royal Mirage (Drift Beach Duba)
01.2022 - Current
Restaurant Waiter
Akan Restaurant
06.2017 - 12.2020
High School Diploma -
Aduman Senior High School
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