SAME TOLBA

"Experienced Hotel General Manager with a proven track record in the hospitality industry, dynamic and results-driven professional with excellent leadership skills, dedicated to delivering exceptional guest experiences. Passionate about creating a hospitable and welcoming environment, strive for excellence in all aspects of hotel operations. Committed to fostering a high-performing team and maximizing revenue, bring a strong focus on customer satisfaction and operational efficiency. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

As a Hotel General Manager, my extensive traveling experiences have provided me with a unique perspective on diverse cultures and enhanced my ability to connect with guests from all around the world. These experiences have not only broadened my understanding of different customs and preferences but have also honed my communication skills in various languages. Living in countries like India, the UK, and Switzerland, combined with my frequent trips to destinations such as Italy, France, Saudi Arabia, Lebanon, Jordan, and Syria, has instilled in me a deep appreciation for cultural diversity and the importance of creating inclusive and personalized guest experiences. My exposure to different hospitality markets and guest expectations has equipped me with a global mindset, enabling me to adapt and tailor strategies to meet the needs of a wide range of guests.