SADAF SAFADEH
Paris
Overview
15
15
years of professional experience
Work History
High Jewelry & High Watches Specialist
Kering EMEA/AMER
Paris
11.2018 - Current
- Participated in training sessions for product and process knowledge, serving as a reference point for Kering's high jewelry brands.
- Established and nurtured strong professional connections with affluent clients by collaborating closely with Training and CRM Directors across diverse brand divisions (Boucheron, Pomellato, Dodo, Ulysse Nardin,Girard Perregaux).
- Identified trends from customer data analysis for CRM platform design team.
- Boosted sales by 25%
Sales and Marketing Representative
Rolex and Audemars Piguet by Arije
Paris
01.2017 - 01.2018
- Employed my expertise in training from Rolex and Audemars Piguet to introduce consistent coaching for retail teams to enhance customer service.
- Developed and implemented marketing strategies to drive sales growth.
Senior Retail Assistant
SAINT LAURENT
Paris
01.2013 - 01.2017
- Built a solid client base by cultivating strong rapport and customer relationships through personalized services.
- Worked collaboratively with Marketing and CRM teams in setting sales objectives and organizing activities for Fashionweeks and other in-store events.
Showroom Assistant
SAINT LAURENT
Paris showroom
01.2016 - 02.2016
- Coordinated Fashion Week events to showcase collections, enhancing the visual presentation of products to attract customer attention.
- Analyzed data to identify trends, strengths, weaknesses in the region.
Showroom Assistant
Fashion Link Agency Paris
Paris
01.2011 - 01.2013
- Provided B2B customers with comprehensive information on product features, benefits, and warranties to facilitate informed purchasing decisions.
- Assisted in the setup of window displays and visual presentations for luxury brands, including Fendi, Dolce & Gabbana, Kenzo, and Liujo.
Retail Host
CARTIER
Paris
01.2010 - 01.2011
- Contributed to the success of special events and exhibitions for distinguished clients.
Education
MBA in Luxury Marketing And Management - International Marketing
ISG Paris
Paris06-2012
BBA - Marketing Communication
School For Communication And Journalism
Tehran IranSkills
- Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Magento
- ADYEN
- Salesforce SSF
- Cégid
- CRM
- ICA
- GLOBAL E
- Engaging with AI Technologies for presentation supports
- MY Cat
- Luce
- JDA software
- Adobe Illustrator
- Social Media
Accomplishments
Collaborated with global training managers and retail teams to create bespoke training materials aligned with each Maison’s tone of voice, DNA, and culture, boosting KPIs and sales through advanced sales techniques and CRM strategies for digital clients. Developed foundational resources for the Product and Process Bible, organized exclusive CRM events for e-commerce clients, and established the tone of voice for brand email communications
Timeline
High Jewelry & High Watches Specialist
Kering EMEA/AMER
11.2018 - Current
Sales and Marketing Representative
Rolex and Audemars Piguet by Arije
01.2017 - 01.2018
Showroom Assistant
SAINT LAURENT
01.2016 - 02.2016
Senior Retail Assistant
SAINT LAURENT
01.2013 - 01.2017
Showroom Assistant
Fashion Link Agency Paris
01.2011 - 01.2013
Retail Host
CARTIER
01.2010 - 01.2011
MBA in Luxury Marketing And Management - International Marketing
ISG Paris
BBA - Marketing Communication
School For Communication And Journalism