Seka Ruth
Lyon
Summary
I am a highly skilled professional with over 5 years of work experience in diverse industries including Customer service, and healthcare. Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.
Overview
10
10
years of professional experience
Work History
Freelancer
Online Tech
01.2023 - 02.2025
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Negotiated contracts with both clients and vendors effectively.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Test and evaluate people using AI search engine
Independent Contractor
Becky's Event
01.2015 - 11.2022
- Consulted with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions
- Reviewed event bills for accuracy and approved payment
- Coordinated services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing, and event security
- Arranged the availability of audio-visual equipment, transportation, displays, and other event needs
- Conferred with staff at a chosen event site to coordinate details
Internship
Azalea Health
01.2021 - 05.2021
- Created a patient dashboard to manage patient appointments using Azalea Health EHR well-oriented
- Performed detailed analysis of patient's data to retrieve valuable insight that helped management understand patient interaction to supply personalized care
- Created encounters for 20 patients and created billing documents
- Demonstrated better understanding on using distinctive features on the Azalea platform
- Efficiently used data dump from the data warehouse and created reports using Excel
- Performed data visualization
- Effectively used internal and external resources to meet territory goals and resolve problems
- Analyzed and interpreted patient, nursing, or information systems data to improve nursing services
- Developed, evaluated health information technology applications, tools, processes, or structures to help nurses with data management
Education
Bachelor of Science - Clinical Health Informatics
Georgia State University
Atlanta, GA05-2021
Skills
- Account management
- Troubleshooting
- Customer Support
- Project Management
- Reporting & Documentation
- Good at using AI engine
- Multi-tasking
- Proficient in Microsoft Office Suite
- Comfortable working in a fast paced environment
- Results Driven
- Strong attention to detail
- Good organizational skills
- Self-discipline
- Ability to understand new priority technologies , AI engine & interfaces
- Strong analytical abilities
- Problem-solving abilities
- Knowledge of administrative and clerical procedures
- Excellent listening
- Verbal communication
- Written communication
- Relationship Building
- Resourceful
- Ability to navigate and use multiple software systems
- Knowledge of principles and processes for supplying customers and personal services
- Team Leadership & Development
- Time Management
- A good critical thinker
- Ability to present technical concepts and business solutions
- Customer Experience Management
- Reliable work from home environment
- Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, OneNote)
- Google Docs
- ECRM
- ITSM
- IT Service Management Systems
- Smartsheet
- Photoshop
- SQL
- Power BI
- Google Meet
- Zoom
- Webex
Languages
English
French
Selected Highlights
- Created a patient dashboard to manage patient appointments using Azalea Health EHR well-oriented.
- Performed detailed analysis of patient's data to retrieve valuable insight that helped management understand patient interaction to supply personalized care.
- Created encounters for twenty patients and billing documents.
- Demonstrated better understanding of using the unique features on the Azalea platform.
- Developed and implemented data extraction procedures from other systems, such as administration, billing, or claims to create detailed reports in Excel.
- Performed Data Visualization.
- Communicated with key stakeholders at all levels of the organization to decide project requirements and objectives.
- Leveraged buying influences as needed to expedite sales processes and deliver revenue goals as a Brand Ambassador.
Awards
- Spring 2019 and 2020 Dean's list
- Business Analysis Foundations certificate
- Google Analytics certificate
Hobbies and Interests
- Club Membership
- Traveling
- Volunteering
- Public speaking
- Social Media Marketing
- Maison Geraki and Potentia Pro Brand ambassador
Timeline
Freelancer
Online Tech
01.2023 - 02.2025
Internship
Azalea Health
01.2021 - 05.2021
Independent Contractor
Becky's Event
01.2015 - 11.2022
Bachelor of Science - Clinical Health Informatics
Georgia State University
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