Roxy Van Der Velden
Leeuwarden
Summary
International Hospitality Management student with a global mindset. Problem solving skills yet a creative thinker with a lot of self-motivation. Experience with training employees in the work field and working under time pressure. Increased guests satisfaction, by optimizing the guest journy.
Overview
4
4
years of professional experience
Work History
Waitress/ Bartender
In De Brouwerij
Leeuwarden, The Netherlands
11.2023 - Current
- Maintaining quick and efficient service, during russ hours.
- Attending to the guests needs at all times.
- Handling payments and transactions.
- Managing a clean and organized dining area, keeping a pleasant atmosphere for the guests.
- Demonstrate good multitasking skills, balancing multiple plates, tables and orders while delivering good service.
- Responsible for cash handling duties and ensuring the accounting at the end of each shift.
- Printing sales reports, efficiently opening and closing the bar, setting up for the next shift and taking inventory.
- Served the guest efficiently during russ hours, events, night and weekends.
- Managing the bar area to reduce wait time and prioritizing drink orders.
Babysitter
Various Families
Amsterdam
03.2020 - Current
- Babysitting children ages 1-11
- Entertainment, played games and read books to young children.
- Prepared and portioned healthy, nutritious snacks and meals according to individual needs.
- Maintained consistent bedtime routines, including storytelling to help ease anxiety and reduce frequency of behavioural issues.
Bartender
Cafe-Restaurant Amsterdam
Amsterdam
11.2022 - 08.2023
- Responsible for cash handling duties and ensuring the accounting at the end of each shift.
- Printing sales reports, efficiently opening and closing the bar, setting up for the next shift and taking inventory.
- Served the guest efficiently during russ hours, events, night and weekends.
- Managing the bar area to reduce wait time and prioritizing drink orders.
Waitress (TL)
Cafe-Restaurant Amsterdam
Amsterdam
07.2021 - 08.2023
- Maintaining quick and efficient service, during russ hours.
- Attending to the guests needs at all times.
- Handling payments and transactions.
- Managing a clean and organized dining area, keeping a pleasant atmosphere for the guests.
- Demonstrate good multitasking skills, balancing multiple plates, tables and orders while delivering good service.
Setter of the Day
Cafe-Restaurant Amsterdam
Amsterdam
02.2020 - 07.2022
- Responsible for efficiently preparing dining tables for service.
- Arranging the table settings, ensuring that the table linens are clean.
- Time management to get maximum occupancy.
Education
Bachelor of Science - Bachelor Degree / International Hospitality Mana
NHL Stenden University of Aplied Sciences
Leeuwarden, The Netherlands 07.2027
Certificate, SDEN- Level 1
NHL Stenden University of Aplied Sciences
Leeuwarden, The Netherlands 12.2023
Course Spanish
Uva
Amsterdam, The Netherlands 08.2022
Spanish Course
Portaal Trainingen
Amsterdam, Netherlands06.2022
Senior General Secondary Education
MLA
Amsterdam, The Netherlands 05.2022
Certificate, Spanish
MLA
Amsterdam, The Netherlands 07.2021
Skills
- Customer Service
- Strong multitasking
- Communication skills
- Problem solving
- Patience
- Flexible
- Cooperative
Websites
Languages
Dutch
Native language
English
Upper intermediate
B2
Spanish
Elementary
A2
Timeline
Waitress/ Bartender
In De Brouwerij
11.2023 - Current
Bartender
Cafe-Restaurant Amsterdam
11.2022 - 08.2023
Waitress (TL)
Cafe-Restaurant Amsterdam
07.2021 - 08.2023
Babysitter
Various Families
03.2020 - Current
Setter of the Day
Cafe-Restaurant Amsterdam
02.2020 - 07.2022
Bachelor of Science - Bachelor Degree / International Hospitality Mana
NHL Stenden University of Aplied Sciences
Certificate, SDEN- Level 1
NHL Stenden University of Aplied Sciences
Course Spanish
Uva
Spanish Course
Portaal Trainingen
Senior General Secondary Education
MLA
Certificate, Spanish
MLA