Rosana Leão Lima
Lisbon,Portugal
Summary
A result-oriented individual committed to the growth of people & organization.
Reliable and organized team member with a strong work ethic and exceptional interpersonal and communication skills. Able to create and maintain relationships, represent the company's shared values, and manage employees at all levels of an organization.
Ability to perform and prioritize multiple tasks in a fast-paced, high-volume environment.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work History
HR Generalist
be one solutions AG
Zurich, Switzerland
03.2022 - Current
- Monitor and comply with HR strategies, procedures and initiatives aligned with the overall business strategy;
- Support recruitment by identifying relevant candidates, aligning with Talent Acquisition Specialist and follow the internal process;
- Prepare offers, initiate contract process and present them to candidates;
- Onboard new team members, ensuring that all relevant information and documents are provided as well as a warm welcome;
- Follow up new team members integration every 1 and 3 months;
- Manage training sessions logistics, including training sessions promotion, invitations, participants attendance, certifications;
- Update internal HR documents and employee database in order to provide accurate HR data;
- Ensure the application of the recognition program;
- Assist in company engagement and wellbeing activities;
- Provide administrative support and day-to-day HR operations;
- Promoting Employer branding to foster a positive attitude toward Company goals;
- Participating in a wide range of ad hoc projects which helps us to continually evolve and improve our employee experience
- Supporting development and execution of programmes, policies and procedures to align with vision of company.
- Composed job description for various job titles.
HR IT Recruiter
PDMFC
Lisbon, Portugal
10.2021 - 12.2021
- IT Recruitment;
- Promoting opportunities in different recruitment sources;
- Screening and selection of profiles;
- Conducting behavioural interviews;
- Reporting candidates;
- Managed visa applications for employees.
Relationship Manager
ResidenceWEB Tecnologia LTDA ME
Brasilia, Brazil
08.2020 - 07.2021
- Customer Relationship Management with a focus on satisfaction and loyalty;
- Managing relationships with partners and employees;
- Proposing new methods to meet customer needs;
- Maximizing Lifetime Value strategies;
- Analyzing marketing metrics;
- Managing the client portfolio;
- Identifying user needs.
Researcher
Center Tech Development Support-University Brasilia
Brasilia, Brazil
11.2017 - 05.2019
- Management of the Technology team;
- Organizing and maintaining the communication and documentation of the Project between the University of Brasilia and the Management Department - Ministry of Planning;
- Working on the implementation of tools to support the physical management of the project;
- Setting up the operational structure;
- Conducting preliminary surveys of the agency's databases.
Administrator
Bella Luna Kids
Brasilia, Brazil
09.2016 - 12.2018
- Customer relationship management with a focus on satisfaction;
- Active search for customers on social networks;
- Coordination of administrative and financial routine;
- Loyalty and excellence in service;
- Supervision of purchases and inventory, logistics and quotation;
- Control of material receipt;
- E-commerce Management.
Effective Member of the Control Board
Federal District Traffic Department
Brasilia, Brazil
07.2011 - 06.2015
- Responsible for supervising and analyzing the economic and financial activities of the entity;
- Carrying out fiscal, accounting, and legal control of covenants, contracts, and other agreements;
- Examiner of the entity's balance sheets and accountability.
Director
Government of the Federal District
Brasilia, Brazil
09.2011 - 01.2015
- Head of the Support Policies Department of the State Secretariat for Micro and Small Enterprises and Solidarity Economy of the Federal District;
- team management, organization, and monitoring of talents in their work sectors,
- elaborating and monitoring Public Policies aimed at Micro and Small Enterprises and Individual Entrepreneurs;
- Organizer and speaker at Economic Development Conferences;
- Collaborator in the development of courses for entrepreneurs and government servants;
- Specialized service to entrepreneurs
Coordinator
University Center - Unieuro
Brasilia, Brazil
01.2013 - 12.2013
- Coordination of the Postgraduate Course in Condominium Management;
- Preparation of course timetable, recruitment, and selection of teachers;
- People management with follow-up and feedback to professors and the university;
- Administration and Pedagogical Management;
- Document management, monitoring, and control of academic records;
- Liaise with public organizations and private companies to build partnerships.
Education
Postgraduate Diploma - Strategic Human Resources Management
European University
Lisbon / Portugal 12.2021 - 07.2022
Technologist - Condominium Management
University Center UDF
Brasília / Brazil 01.2011 - 07.2012
Postgraduate Degree - Criminal Law
College Processus
Brasília / Brazil 01.2006 - 07.2007
Bachelor in Law - Law
Paulista University - UNIP
Brasília / Brazil 01.2001 - 12.2005
Skills
- Extraordinary communication skills
- People-oriented
- Results driven
- Ability to perform and prioritize multiple tasks in a fast-paced, high-volume environment
- Team management
- New employee orientation
- Onboarding process management
- Candidate sourcing
- Talent management
- Employer branding
- Network development
- Employee lifecycle management
- Recruitment
- Contract management
- Customer Satisfaction
- Customer support
Languages
Portuguese
Native
English
Upper intermediate
Timeline
HR Generalist
be one solutions AG
03.2022 - Current
Postgraduate Diploma - Strategic Human Resources Management
European University
12.2021 - 07.2022
HR IT Recruiter
PDMFC
10.2021 - 12.2021
Relationship Manager
ResidenceWEB Tecnologia LTDA ME
08.2020 - 07.2021
Researcher
Center Tech Development Support-University Brasilia
11.2017 - 05.2019
Administrator
Bella Luna Kids
09.2016 - 12.2018
Coordinator
University Center - Unieuro
01.2013 - 12.2013
Director
Government of the Federal District
09.2011 - 01.2015
Effective Member of the Control Board
Federal District Traffic Department
07.2011 - 06.2015
Technologist - Condominium Management
University Center UDF
01.2011 - 07.2012
Postgraduate Degree - Criminal Law
College Processus
01.2006 - 07.2007
Bachelor in Law - Law
Paulista University - UNIP
01.2001 - 12.2005
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