Ronan Stervinou

Apply and enforce the terms and conditions
terms and conditions.
. Plan actions or interventions according to
deamands and boat locations.
. Organize intervention by CNB or a sub
(under and out of warranty)
Research and provide technical information
(manuals, drawings, technical advice, etc.).
. Participate in controlling service costs,
following quotation procedures.

Lead and manage team(s)
Organize work and teams: distribute work and adapt staffing levels according to needs.
Manage schedules and unforeseen events.
Evaluate the progress and performance of your team(s).
Organize and monitor workshop activity
Apply planning using available resources: forecast and, if necessary, modify sequences, distribute loads and define workstations.
Use feedback to monitor day-to-day production efficiency; resolve problems with technicians.
Ensure safety, cleanliness and quality
Train new arrivals in the company's safety, cleanliness and quality procedures.
Provide technical assistance to his team.
Consider necessary investments in equipment and fittings.
Workshop efficiency, productivity, quality and safety.

Customer reception and qualifications.
Drawing up rental contracts, managing and forecasting the fleet. Manage conveyor teams.
Processing administrative reports.
I have to carry out the same tasks, but we have a larger customer base at Bordeaux airport.

Customer reception and qualification.
Rental contract preparation, fleet management and forecasting. Manage conveyor teams.
Processing administrative reports.
VIP service management
Preparation of reports on
activity
Handle between 80 and 250 reservations.
Additional sales.
KPI analysis

Check-in and check-out of car rentals as well as customer reception.
I was in charge of organizing the parking lot, the inventory of fixtures and the control of the vehicle fleet.