Summary
Overview
Work History
Education
Skills
Personal Information
Additional Information
Selected Achievements
Timeline
Generic
Riyaz Ahamed

Riyaz Ahamed

Doha

Summary

Dynamic Account Manager with a proven track record at Veolia Water Technologies, excelling in specialty chemicals for water treatment. Specialist in customer relationship management and coaching, securing major accounts and driving profitability through strategic initiatives and data analysis, enhancing service delivery and client satisfaction.

Overview

25
25
years of professional experience

Work History

Account Manager (Chemicals)

Veolia Water Solutions and Technologies
01.2011 - Current
  • Directed strategy, performance, and profitability for Chemical Division in Qatar.
  • Managed multi-disciplinary team, resolving escalated operational issues effectively.
  • Coached and developed individuals through performance management initiatives.
  • Contributed to service provision bids with accurate cost estimations and effectiveness analysis.
  • Analyzed complex data to guide activities and implement continuous improvements.
  • Secured major accounts including Qatar Shell, QAPCO, Qatar Petroleum, and Marafeq (Lusail district cooling plant), Mshereib District cooling plant etc..
  • Oversaw financial forecasting and profitability studies to support strategic decisions.

Sr. Sales Engineer (Chemicals)

Veolia Water Solutions and Technologies
01.2010 - 01.2011
  • Developed new customer accounts by identifying needs and presenting tailored proposals.
  • Maintained high client satisfaction through regular communication and organized strategies.
  • Prepared accurate quotations for clients utilizing technical expertise acquired from early career.
  • Collaborated with Service team to uphold service quality and enhance sales performance.
  • Participated in initial and ongoing meetings to strengthen customer relationships.
  • Managed a diverse portfolio of existing accounts, ensuring consistent engagement and support.

Senior Application Engineer

Veolia Water Solutions and Technologies
01.2005 - 01.2010

Established strong relationships with Veolia customer accounts to identify needs and requirements.

  • Executed various tasks, including field water analysis, data analysis, equipment inspections, and troubleshooting to deliver effective solutions.
  • Performed site surveys and collaborated with Sales team to prepare new business proposals.
  • Maintained accurate records of completed duties.

Chemical Engineer

Zarnash General Trading LLC
01.2003 - 01.2005
  • Secured international contracts through strategic bidding for UN projects.
  • Executed chemical sales strategies to expand market presence.

Shift Engineer

White House Process Pvt. Limited
01.2001 - 01.2003
  • Supervised operation of effluent treatment plant to ensure compliance with standards.
  • Troubleshot operational issues to minimize downtime and maintain efficiency.
  • Liaised with production and maintenance teams to facilitate smooth operations.

Education

B Tech Degree - Chemical Engineering

University of Madras
India
01.2000

Diploma - Petrochemical Technology

Department of Technical Education, Tamil Nadu, India
India
01.2000

Advanced Water Treatment -

Veolia Technologies KSA

Cooling Water Systems certification -

Certificate - Corrosion Engineering

Central Electrochemical Research Institute
Karaikudi, India

Skills

  • Specialty chemicals in water treatment in industries: metals, sewage and wastewater treatment plants, oil and gas, food and beverage, hospitality industries
  • Communication skills
  • Sales management strategies
  • Customer relationship management
  • Relationship building techniques
  • Information technology proficiency
  • Coaching and mentoring
  • Technical presentations
  • Business presentations
  • Business development initiatives
  • Bid writing
  • Account management

Personal Information

  • Date of Birth: 06/15/77
  • Nationality: Indian

Additional Information

Microsoft Word, Excel, PowerPoint and Project; Google suite; Salesforce CRM, Valid Qatari and Indian driving licenses, Tamil (native), English (fluent), Hindi, Urdu & Malayam (intermediate), Excellent references are available on request

Selected Achievements

  • In most recent role with Veolia, achieving market penetration in a completely new area for the company (Qatar) - starting with no existing customer base or structure to work with
  • Achieving an average year-on-year sales increase by 20%
  • Contributed significantly to multiple successful bids and tenders, including a prominent contract from Emrill Facility Management for water treatment at major plants across Dubai and the UAE, Qatar Shell, QAPCO, Qatar Petroleum, Qatar Airways and Marafeq (District cooling company).

Timeline

Account Manager (Chemicals)

Veolia Water Solutions and Technologies
01.2011 - Current

Sr. Sales Engineer (Chemicals)

Veolia Water Solutions and Technologies
01.2010 - 01.2011

Senior Application Engineer

Veolia Water Solutions and Technologies
01.2005 - 01.2010

Chemical Engineer

Zarnash General Trading LLC
01.2003 - 01.2005

Shift Engineer

White House Process Pvt. Limited
01.2001 - 01.2003

B Tech Degree - Chemical Engineering

University of Madras

Diploma - Petrochemical Technology

Department of Technical Education, Tamil Nadu, India

Advanced Water Treatment -

Veolia Technologies KSA

Cooling Water Systems certification -

Certificate - Corrosion Engineering

Central Electrochemical Research Institute
Riyaz Ahamed