RICHARD YABAS
Tassin-la-demi-lune
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
11
11
years of professional experience
Work History
Sales Representative Team Leader
LOGICANN SAS
LYON
07.2023 - 05.2024
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Fostered relationships with customers to expand customer base and retain business.
- Created successful strategies to develop and expand customer sales.
Tobacco Shop Owner
tabac le montecristo
LYON
01.2021 - 06.2023
- Handled customer inquiries, complaints, and returns professionally.
- Provided excellent customer service to ensure customer satisfaction.
- Maintained inventory levels by ordering stock as needed.
- Managed employee schedules and assigned tasks and responsibilities to employees.
- Coordinated deliveries of goods from suppliers in a timely manner.
- Planned in-store displays to attract shoppers and promote products.
Sales Representative Team Leader
FIMAR SAS
LYON
01.2020 - 12.2020
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
Sales Brand Ambassador
JUUL LABS
LYON
01.2019 - 12.2019
- Conversed with customers to share information about products and services.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Gathered customer feedback for product development purposes.
- Employed basic selling techniques to engage with customers.
- Communicated regularly with team members regarding progress updates on projects.
- Recommended, selected and helped locate merchandise based on guest needs and desires.
- Provided customer service support during promotional events or when needed.
- Managed relationships with vendors involved in promotional activities.
Sales Representative
MJ ENERGIE
LYON
08.2018 - 12.2018
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Fostered relationships with customers to expand customer base and retain business.
Project Manager
BKS CENTRE
MELBOURNE
01.2016 - 07.2018
- porject management in logistic and construction
- Managed multiple projects with competing deadlines simultaneously.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
Salesman
TABAC LE BACHUT
LYON
01.2013 - 01.2015
- Adhered strictly to cash handling procedures when dealing with monetary transactions.
- Organized store shelves to keep merchandise organized and easy to locate.
- Handled customer complaints professionally and courteously.
Education
IELTS
RMIT
Melbourne11-2017
English Certificate LEVEL. 3 -
WESTERN INSTITUE OF TECHNOLOGY
01.2017
bts management of commercial unit -
LYCEE VAN GOGH
01.2010
High Scool Diploma -
LYCEE VAN GOGH
01.2007
Skills
- Fondation of project manager GOOGLE Certificat
- Basic principle of IT support GOOGLE certificat
- Knowledge of Microsoft Word / Excel / Access / Powerpoint
- Full drive licence
- Sales software proficiency
- Processing payments
- Team Management
- Staff training and motivation
- Adaptability and Flexibility
- Analytical Skills
Languages
French
First Language
English
Advanced (C1)
C1
Arabic
Beginner (A1)
A1
Timeline
Sales Representative Team Leader
LOGICANN SAS
07.2023 - 05.2024
Tobacco Shop Owner
tabac le montecristo
01.2021 - 06.2023
Sales Representative Team Leader
FIMAR SAS
01.2020 - 12.2020
Sales Brand Ambassador
JUUL LABS
01.2019 - 12.2019
Sales Representative
MJ ENERGIE
08.2018 - 12.2018
Project Manager
BKS CENTRE
01.2016 - 07.2018
Salesman
TABAC LE BACHUT
01.2013 - 01.2015
IELTS
RMIT
English Certificate LEVEL. 3 -
WESTERN INSTITUE OF TECHNOLOGY
bts management of commercial unit -
LYCEE VAN GOGH
High Scool Diploma -
LYCEE VAN GOGH
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