Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

Reuven Fine

Summary

Experienced Content Developer with 20+ years of writing and management experience in B2B SaaS and on-prem enterprise software. Proven ability to quickly grasp technical content and products, while effectively leading geographically dispersed teams. Strong dedication to innovation and continuous learning of new technologies. Proficient in tech stack including MadCap Flare, FrameMaker, Microsoft Word for content development; AWS services such as S3, CloudFront, Lambda, IAM; Google tools like Tag Manager, Analytics, Looker Studio, Search Console; and platforms like Cludo search, Jenkins, Screaming Frog. Skilled in project management using OpenText ValueEdge to achieve successful outcomes.

Overview

19
19
years of professional experience

Work History

Documentation Specialist

OpenText
02.2023 - Current
  • Supporting cross-functional teams by providing accurate, timely, and well-organized documents.
  • Developing documentation for project management and testing software (SaaS and on prem).
  • API/SDK documentation.
  • Documenting and using embedded AI/ML-driven capabilities.
  • Working with development teams in Israel, Romania, and India.
  • Maintaining the infrastructure for the portfolio's online Help Center.
  • Liaisoning for documentation team on cross-department projects.
  • Replying to customer forum posts and emails, saving on support calls.
  • Working in a full Agile environment.

Documentation Manager

Micro Focus
10.2014 - 01.2023
  • Oversaw performance of team of technical writers, assigned resources and updated management on projects.
  • Researched and implemented the online infrastructure for the business unit's help center.
  • Developed documentation for enterprise SaaS software.
  • Worked with development teams in the US, Europe, and China.

Documentation Manager

Hewlett Packard Enterprise
10.2014 - 08.2017
  • - Led a team of technical writers, documenting 4 enterprise products.
  • - Researched and implemented the online infrastructure for the business unit's Help Center.

Senior Technical Writer - Agile Manager

HP
01.2011 - 09.2014
  • Built up an innovative, user-friendly help center for Agile software.
  • Led a department-wide initiative towards a lighter, friendlier documentation style.
  • Drove publishing the documentation online.

Technical Writer - ALM/QC

HP
12.2007 - 12.2010
  • Devised a task management and time-tracking system for the team.

Technical Writer

Eshbel Technologies
08.2006 - 12.2007
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Priority ERP: Wrote and translated interactive wizards.
  • Coordinated a team of translators.
  • Created training course notes.

Education

B.Tech - Industrial Engineering

Lev Academic Center (JCT) (Jerusalem College of Technology)
01.2002

Skills

  • Software documentation
  • Editing and proofreading
  • API/SDK documentation
  • Agile methodologies
  • Content management
  • Enterprise software
  • HTML authoring
  • Version control

Languages

English
Bilingual or Proficient (C2)
Hebrew
Bilingual or Proficient (C2)

Timeline

Documentation Specialist

OpenText
02.2023 - Current

Documentation Manager

Micro Focus
10.2014 - 01.2023

Documentation Manager

Hewlett Packard Enterprise
10.2014 - 08.2017

Senior Technical Writer - Agile Manager

HP
01.2011 - 09.2014

Technical Writer - ALM/QC

HP
12.2007 - 12.2010

Technical Writer

Eshbel Technologies
08.2006 - 12.2007

B.Tech - Industrial Engineering

Lev Academic Center (JCT) (Jerusalem College of Technology)

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Reuven Fine