Renato Mane
Leeds
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
5
5
years of professional experience
Work History
Bartender Supervisor
Dine
Leeds
10.2021 - Current
- Supervised bar area to maintain readiness for large-scale wedding functions.
- Guaranteed guest satisfaction with top-quality service.
- Ensured effective teamwork and assisted as required.
Team Leader
Indeed Flex
Leeds
04.2020 - Current
- Ensured staff members attended their shifts, marking off names on the register upon arrival.
- Ensured compliance with dress code policies.
- Maintained a positive work environment that promoted collaboration between team members.
Education
Bachelor of Arts - International Business
Sheffield Hallam University
SheffieldSkills
- Customer relationship management/Customer service
- Problem-solving
- Team building
- Sales strategies
- Effective communication
- Time management
- Fluent in multiple languages
Languages
Portuguese
First Language
French
Advanced (C1)
C1
English
Advanced (C1)
C1
Spanish
Intermediate (B1)
B1
Affiliations
- I enjoy travelling, love visiting new places and learning about different cultures
References
References available upon request.
Timeline
Bartender Supervisor
Dine
10.2021 - Current
Team Leader
Indeed Flex
04.2020 - Current
Bachelor of Arts - International Business
Sheffield Hallam University