Remi Favier

Responsible for leading and implementing the operational and commercial Liner service strategy of CMA CGM Oceania lines across 6 maritime services and 38 operated vessels

• Scope = North Europe-Baltic-Scandinavia-Mediterranean-Africa to/from Oceania and Indian Ocean
• Commercial = Define and drive the commercial strategy of the line in terms of Pricing, Sales network management, measurement of performance, BCO/IFF Account Management
• Product Management = Run and continuously improve CMA CGM line network between Europe and Oceania Financial = Accountable for P&L statements, Monthly financial results of the lines, Budgeting of the line (Annual budget, forecast, flash), model ship creation
• Operational = Accountability of operational performance through vessel network management, contingency management, allocation, and yield management
• Management = Managed a transversal team of 20 people including Trade/Commercial, Operational and Finance people Business modelling = Performing qualitative and quantitative analysis with the aim to improve Line performance on financial, commercial, and environmental angles

Key Achievements =

• Delivered the highest Oceania Line results of the group history - resulting on increased market share (+4pts) and 1,2B USD Net revenue over the period 2021-2023
• Presented an investment plan to the EVP Shipping Division for vessel new orders (>1bn$ investment project) Designing and executing our 2023 Oceania network plan - resulting of an overperformance of +30% in schedule reliability

Drive the Commercial Liner activities of 7 services, 16 operated vessels, 1,6M TEUs

Scope = Asia to North Europe-Scandinavia-Baltic-Iberia peninsula

Trade Management = Supervised day to day operations, schedule performance, vessel filling factor and trade policy

Commercial = Established commercial strategy expanding our market share in consistency with the Group strategy

Product Management = Implemented Day 4 and Day 5 of our Ocean Alliance product

Key account management = Key account management of the top 10 international freight forwarders on the trade Management = Managed a team of 10 people (Trade/Commercial)

Key Achievements =

• Loaded an average of 1,6M TEU (+15% YoY) resulting on increased market share (+2pts) and 300M USD Net revenue
• Creation of a new International Freight forwarder desk within Line Management - generating 60M revenue the first year / 130M the second year. Still in place today.

Drive the commercial and operational activities of CMA CGM New South Wales agency

Strategic development = Proactively develop regional sales strategy to reach budgeted southbound and northbound volumes across all CMA CGM trades Business development = Identify, secure, and develop new and existing business in accordance with budget objectives

Key account management = Key account manager of the top 30 customers of the agency (freight forwarders, commodity traders, supermarkets …) Customer service = Continuously improve customer service levels provided to ensure budget expectations Management = Manage, motivate, lead and drive the NSW sales team (8 commercial head count + 2 operations)

Key Achievements =

• Placed Sydney as #1 agency in Oceania (+17% export volumes / + 19% import volumes YoY)
• Successfully increased D&D revenue by 23% YoY
• Implemented Sales processes that are still in place today (Market ID, Sales tracker, CRM …)

Oversee the overall import sales strategy across CMA CGM network of agencies in Australia

Strategic development = Increase the number of clients using CMA CGM services, projecting CMA CGM as a preferred shipping line in the marketplace

Business development = Identify, secure, and develop new and existing FOB import business

Pricing strategy = Establish key contacts within Line Management and Origin Agents to develop rate strategy as well as push/pull Sales and Marketing campaigns (CIF and FOB) designed to increase growth

Customer service = Continuously improve customer service levels provided to ensure budget expectations

Key Achievements =

- Overall performance: Increased FOB import volumes by 22% YoY

- Increase portfolio of FOB clients (over 100 TEU) by 30% YoY.

- Exceeded budgeted SB volumes across all CMA CGM SB Trades (i.e. NEMO, PANAMA, FAL/MEX/BEX via AAX) and each geographic sector into Australia

Develop CMA CGM Group client portfolio in NSW and maintain relationship with existing accounts to develop Sales revenue

Key account Management = Have a portfolio of Freight forwarders and direct customers (commodity traders / meat exporters etc...)

Project cargo = Coordinating all OOG/BBK projects for the NSW team. Pursue and secure new OOG/BBK accounts on both import/export trades in line with corporate/regional objective

Customer service = Respond to customer requests and coordinating action between headquarters, local branch and relevant departments (Operations, Documentation, Sales & Logistics) to ensure client satisfaction

Marketing = Promotion of all services from /to Australia (social media, participation at conferences, boat shows …)

Key achievements =

- YoY increase of 25% of my assigned portfolio of customers (BCO / IFF / FF)

- YoY increase of 250% of OOG/BBK projects for the SYD agency

Develop new prospects and maintain relationship with existing accounts to develop Sales revenue

Key Account Management = In charge of a portfolio of client selling Tax refund, VAT recovery services, Superannuation refund and international money transfer services

Business Development = Strengthen relationship with existing partners and development of new partnerships (travel agencies, hotel chains, shipping companies, job agencies)

Accounting duties = Process Tax return application / Superannuation return application

Key Achievements =

• Exceeded all monthly sales target by an average of 60% over a 12-month period
• Developed important partnerships that generated a significant amount of revenue including recruiters, freight forwarders, hotel groups and travel agencies.