Raymond M. Fink
New York
Summary
Highly successful Lead Business Analyst and Project Manager in Financial Services, who develops, delivers and deploys large scale, multi-phased projects from inception through implementation. Perform full System Development Life Cycle analysis using Waterfall and Agile methodologies to successfully deliver projects that utilize industry leading technologies and regulator ready solutions.
Overview
18
18
years of professional experience
Work History
Project Manager, Enterprise Financial Crimes and Compliance
Valley National Bank
04.2024 - Current
- Business Project Manager focused on the development and delivery of enhanced transaction and fraud monitoring programs within enterprise financial crimes while providing a low friction experience for customers
- Managed the Financial crimes project portfolio of 11 ongoing and proposed projects focused on delivering an enhanced monitoring program
- Oversee vendor relationships from Statements of Work through product closure to ensure effective delivery according to contract and budget terms
- Create project plans to fit stakeholder and customer needs to deliver within budget for desired outcomes; fully responsible and accountable for product results
- Define roles and responsibilities in close collaboration with business and customers, including project scope and objectives to ensure and cross functional understanding among project members
- Perform project tracking through clear and concise status and management reporting; proactively identify potential issues and track expected versus actual deliverables and budget
Product Owner, Financial Crimes
SVB Financial
05.2022 - 03.2023
- Business product owner focused on the development and deployment of Control Room and Sanctions screening software
- Managed the implementation of a new centralized automated global Control Room to monitor personal trading, outside business activities and gifts and Entertainment for the Asset and Wealth Management, Capital and Banking Lines of Business
- Oversaw the enhancement of Sanctions and AML screening of Asset and Wealth Management clients by unifying the screening on Fircosoft (sanctions screening software) from Actimize
- Prepared quarterly for presentations hi-lighting team achievement, project and team metrics and demonstrating new and enhanced functionality for sprint and quarterly management meetings
- Owned the product backlog as the business representative to establish and prioritize business needs based on data analysis, regulatory requests and resource availability; clarify and refine business requirements and user stories
- Led quarterly sprint planning process to set a delivery schedule for enhancements based on operational need and prioritizations, sprint schedule and resource availability
- Managed Agile processes and ceremonies (Sprint Planning, Daily Standup, Refinement, Retrospective) to ensure projects are delivered to the highest standards on time with appropriate controls and governance; Created Epics, Features and Stories for the software and QA teams to use for the development and testing
- Maintained the 5 year strategic roadmap for product and technology enhancements and upgrades
Senior Specialist, Enterprise Data Strategy Business Analyst
Bank of New York Mellon
05.2021 - 02.2022
- Working on a firm wide initiative to implement a new universal data strategy for customer information
- Project Managed the ongoing effort to aggregate client data from 90 upstream systems and create a Universal Client Master (UCM) to enhance KYC process
- Data modeled client and account data into UCM database, including identification of gaps in available data, documenting data lineage and data governance planning
- Developed transition and project plans for the retirement of applications upon implementation of a UCM
- Worked with data consumers and business teams to understand and document business requirements for the consumption of data by UCM and use of data by business teams
- Interfaced with business teams from Capital Markets, Wealth, and Treasury to understand available data and ongoing needs
Lead Technology Business Analyst – Consultant
Lloyds Bank - Capital Markets
12.2020 - 05.2021
- Lead the implementation of firm wide analytical tool to optimize and enhance rules for wholesale banking and capital markets clients
- Identify business and technical needs for simulation and analytics solution to back test rules and thresholds in Compliance systems for US operations in Actimize
- Deliver Tableau analytics tools and dashboards to enable data driven decision making within the Compliance organization
- Coordinate activities with Global operations for the delivery of an enhanced Compliance analytics system
- Manage third party vendor relationships and project manage the delivery of a vendor provided application
Senior Technology Project Manager – Consultant
Bank Leumi
10.2019 - 12.2020
- Project Manage the implementation of firm wide fraud reduction program for high net worth, private bank and commercial bank clients
- Delivered a new cloud-based transaction monitoring systems (Actimize) across the commercial and Global Private Banks
- Partnered with key stakeholders, subject matter experts and vendors to create a governance framework for a Compliance program including creating policy and procedures, roles and responsibilities and establishment of a reporting framework
- Created a strategic 5 year roadmap for the transition to new compliance platforms through analysis of current operations, identification of strategic needs and industry trends
- Analyzed ongoing intraday and end of day cash management operations for international and domestic wires and payments using CHIPS, SWIFT and GFT
- Develop timelines and budgets (including risks and management reports) for the delivery of an enhance fraud monitoring system
- Create enhanced tuning program to provide continuous improvement to a fraud and AML process
Lead Business Analyst/ Project Manager- Technology and Operations
TIAA
08.2013 - 09.2019
- Senior Business Analyst responsible for determining business needs and identifying solutions in the legal, compliance and technology groups with a focus on identifying and reducing risk exposure and reducing cost
- Technology business owner for vendor relationships including requests for proposal, contract execution including master service agreements, risk assessments and identification and support
- Led gap analysis and data mapping for the migration of transaction monitoring system from Prime to Actimize
- Project managed a new straight-through-process for identification of potential fraud by matching of key data attributes resulting in a reduction in residual risk and cost save
- Implemented an enhanced reporting platform to manage licensing appointments and training of Financial Advisors including developing management dashboards in Tableau to reduce regulatory risks
- Performed gap analysis on compliance systems as part of the Everbank and Nuveen mergers
- Analyze AML and KYC data in partnership with business owners to identify trends and ongoing operational efficiencies
Senior Manager - Business Analyst
AXA
10.2008 - 06.2013
- Analyze business and technical needs for new financial products within the Retail and Wholesale channels while improving service throughout the global organization
- Delivered a new management tool for Sales, Regulatory, Compliance and Training information for internal and third party sales force, including data visualization
- Implemented a risk based monitoring system to provide a daily view of client positions and transactions held within defined contribution plans to ensure hedging for the trade book
- Led team of 5 Business Analysts as Program Manager on multi-phase projects
- Implement a client facing performance tool delivering investment performance reports to customers and Financial Advisors
- Performed gap and data analysis for a new consolidated platform that brokers will use to submit electronic transactions, streamlining the middle and back office process
- Project managed the development of a centralized repository for investment plan documentation including prospectuses and performance information on public facing websites
Senior Business Analyst
MetLife
01.2007 - 10.2008
- Analyzed and enhanced business processes and managed projects for an account management website used by Financial Advisors
- Unified four legacy Broker/ Dealer platforms into a consolidated account management tool to unify all accounts on a single website
- Managed ongoing operations, projects and enhancements of eService portal, used to manage transactions all financial products sold by MetLife representatives
- Integrated over two million Annuity accounts acquired from Travelers onto a single platform to enhance the customer and Financial Professionals experience and provide consolidated performance reporting with a significant cost savings by retiring of the legacy application
Education
Dual Major - History and Political Science
Queens College
Skills
- Visio
- Jira
- SQL
- Tableau
- Sharepoint
- Prime AML
- Actimize
- Agile
- Waterfall
- BRD
- Test Cases
- Project Plans
- Epics
- User Stories
- Technology program & risk management
- People leadership
- Risk identification and assessment
- Business analytics
- Internal controls
- Project coordination
- Process development
- Regulator ready submissions
Businessskillssummary
Highly successful Lead Business Analyst and Project Manager in Financial Services, who develops, delivers and deploys large scale, multi-phased projects from inception through implementation. Perform full System Development Life Cycle analysis using Waterfall and Agile methodologies to successfully deliver projects that utilize industry leading technologies and regulator ready solutions.
Timeline
Project Manager, Enterprise Financial Crimes and Compliance
Valley National Bank
04.2024 - Current
Product Owner, Financial Crimes
SVB Financial
05.2022 - 03.2023
Senior Specialist, Enterprise Data Strategy Business Analyst
Bank of New York Mellon
05.2021 - 02.2022
Lead Technology Business Analyst – Consultant
Lloyds Bank - Capital Markets
12.2020 - 05.2021
Senior Technology Project Manager – Consultant
Bank Leumi
10.2019 - 12.2020
Lead Business Analyst/ Project Manager- Technology and Operations
TIAA
08.2013 - 09.2019
Senior Manager - Business Analyst
AXA
10.2008 - 06.2013
Senior Business Analyst
MetLife
01.2007 - 10.2008
Dual Major - History and Political Science
Queens College
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