I am a teamwork-oriented scientist with 4.5 years of experience as an R&D Project Manager and 1 year as a Field Application Scientist in a French biotech start-up. Specialized in biotechnology, I am passionate for bridging the gap between scientific innovation and its practical application. Transitioning from R&D to customer support, I am motivated to develop a deep understanding of the company's products to provide excellent assistance to customers and build strong customer loyalty. With a diverse skill range encompassing technical, communication, problem-solving, and interpersonal skills, I have a detail-oriented, customer-focused and service-minded approach.