Raphael Tagbo
Business Owner
Lasalle
Summary
Serviced-focused Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work History
General Manager
Peloco Nigeria limited
Lagos
06.2019 - Current
- Prepared annual budgets with controls to prevent overages.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Evaluated suppliers to maintain cost controls and improve operations.
- Identified trends in customer marketplaces to develop valuable solutions.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented operational strategies and effectively built customer and employee loyalty.
Logistic Manager
Stantag ventures limited
Lagos
02.2018 - 03.2019
- Directed shipping and receiving of wide range of products daily.
- Conducted research to address shipping errors and packaging mistakes.
- Handled day-to-day shipping and receiving overseeing more than 50 packages per day.
- Negotiated with various freight companies and received annual contracts, resulting in cost savings of 2.3%.
- Reviewed established business practices and improved processes to reduce expenses.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Kept corporate departments and customers updated on critical shipments.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
Education
College Diploma - Information Technology
Montreal College of Information Technology
Canada 06.2022 - Current
Junior High School Education - Science Major
Olodi Apapa Secondary School
Nigeria 05.2006 - 07.2009
High School Diploma -
Pat Joe Senior Secondary School
Nigeria 10.2009 - 12.2011
Diploma - Information Technology
Nnamdi Azikiwe University
Nigeria,Awka 02.2014 - 02.2017
Skills
Client account management
Communication
Business Development
Relationship building
Consistently meet goals
Sales expertise
Budget development
Efficient multi-tasker
Recruitment
Project Management
Budget administration
Operations management
Performance improvement
Financial planning
Hobbies
• Playing video game
• Programming
• Traveling
• Stage concert and dancing
Timeline
College Diploma - Information Technology
Montreal College of Information Technology
06.2022 - Current
General Manager
Peloco Nigeria limited
06.2019 - Current
Logistic Manager
Stantag ventures limited
02.2018 - 03.2019
Diploma - Information Technology
Nnamdi Azikiwe University
02.2014 - 02.2017
High School Diploma -
Pat Joe Senior Secondary School
10.2009 - 12.2011
Junior High School Education - Science Major
Olodi Apapa Secondary School
05.2006 - 07.2009