Raphaël Roche
RORO & Breakbulk Shipping Sales & Coordination
Le Havre
Profil professionnel
Professional with many years of experience in shipping business, always eager to explore new business areas and acquire new skills. Capable of working both independently and as part of a team, demonstrating strong organizational skills and proven expertise in logistics and international trade.
Vue d'ensemble
1
1
Certification
31
31
years of professional experience
Expérience
WW Ocean & EUKOR Breakbulk & Liner Sales Support
Wallenius Wilhelmsen
Paris
2017.09 - Actuel
- Scope : High&Heavy Roro, Breakbulk on Mafi, Spot cargo on WW Ocean and EUKOR routes globally
- Technical studies for awkward cargo, coordination with Pricing Dept to identify best services and rates, and provide spot quotes to customers - occasionally visit customers to support Sales Reps
- Identify customers requirements and constraints, cultivate trust for long time relationships
- Forecasting & Commercial Budget consolidation
- Booking management and Customer Satisfaction control
- Crosstrade activities
- A/R outstanding follow up
- Performances consolidation & analysis
EUKOR Customer Care Team Leader
Wallenius Wilhelmsen Logistics
Paris
2005.02 - 2017.09
- Scope : all cargo segments (Cars, High&Heavy Roro, Breakbulk on Mafi) on EUKOR routes globally
- Participation in RFQs negotiations and preparations with French OEMs (eg PSA, Renault) ; KPIs & Claims follow up
- Technical studies for awkward cargo, coordination with Pricing Dept to identify best services and rates, and provide spot quotes to customers - occasionally visit customers to support Sales Reps
- Identify customers requirements and constraints, cultivate trust for long time relationships
- Forecasting & Commercial Budget consolidation
- Booking, Documentation and Invoicing management and supervision
- Crosstrade activities
- A/R outstanding follow up
- Performances consolidation & analysis
Port & Vessel Operations Team Leader, France
Wallenius Wilhelmsen Logistics
Le Havre
1999.08 - 2005.01
- Scope Le Havre, Radicatel & Cherbourg
- Vessels berthing arrangements (pilots, tugs, mooring, port control etc)
- Stevedoring orders and Quality supervision
- Coordination with European Central Stowage Planning + reporting
- Equipment management
- Cost control
- Local Cargo Superintendent duties (cargo checks)
- Vessels husbanding duties, crew change arrangements and coordination with captains
Inside Sales & Booking Operations Supervision
SCAMAR C/O Wilhelmsen Lines
Le Havre
1997.08 - 1999.07
Commercial Agent for Wilhelmsen Lines in France - Inside Sales & Export Booking Operations Supervision
Shipping Line Agent Imp/Export Deputy Manager
SCAMAR TRANSPOL C/O Polish Ocean Lines
Le Havre
1993.01 - 1997.08
General Agent for POL (Polish Ocean Lines) - Inside Sales & Import/Export Operations Supervision
Shipping Agent Inside Sales & Booking Coordinator
SCAMAR C/O Mitsui OSK Lines, Polish Ocean Lines + others
Lyon
1990.05 - 1993.01
Shipping Dept Coordinator
SLMN (today Lyseo)
Lyon
1988.02 - 1990.05
Export Sales Administration & Ocean/Air quotes
Rhône Poulenc Agrochimie (today Bayer)
Lyon
1986.06 - 1988.02
Formation
Baccalauréat B - Economy, Maths, Languages
Lycée Édouard Herriot
Lyon 1981.09 - 06/1984
BTS Commerce International - International Trade
Lycée La Martinière Duchère
Lyon 1984.09 - 06/1986
Compétences
Solid experience of RORO market and activities
Customer relations
Autonomy, organization, anticipation and rigor
Team spirit
Sense of responsibility
Knowledge of vessels operations challenges
Loyalty, dedication, commitment
Microsoft environment
Langues
Français
Langue maternelle
Anglais
Courant
Espagnol
Intermédiaire
Allemand
Débutant
Informations complémentaires
Trekking, Ski, Biking
Always eager to discover new places, meeting new people
Vice Pdt of Karliczek Polish folk dance group during12 years performing everywhere in France
Certificats
Driving Licence (France -B) 1985
BAFA 1985
Chronologie
WW Ocean & EUKOR Breakbulk & Liner Sales Support
Wallenius Wilhelmsen
2017.09 - Actuel
EUKOR Customer Care Team Leader
Wallenius Wilhelmsen Logistics
2005.02 - 2017.09
Port & Vessel Operations Team Leader, France
Wallenius Wilhelmsen Logistics
1999.08 - 2005.01
Inside Sales & Booking Operations Supervision
SCAMAR C/O Wilhelmsen Lines
1997.08 - 1999.07
Shipping Line Agent Imp/Export Deputy Manager
SCAMAR TRANSPOL C/O Polish Ocean Lines
1993.01 - 1997.08
Shipping Agent Inside Sales & Booking Coordinator
SCAMAR C/O Mitsui OSK Lines, Polish Ocean Lines + others
1990.05 - 1993.01
Shipping Dept Coordinator
SLMN (today Lyseo)
1988.02 - 1990.05
Export Sales Administration & Ocean/Air quotes
Rhône Poulenc Agrochimie (today Bayer)
1986.06 - 1988.02
BTS Commerce International - International Trade
Lycée La Martinière Duchère
1984.09 - 06/1986
Baccalauréat B - Economy, Maths, Languages
Lycée Édouard Herriot
1981.09 - 06/1984