Profil professionnel
Vue d'ensemble
Expérience
Formation
Compétences
Langues
Informations complémentaires
Certificats
Chronologie
Generic
Raphaël Roche

Raphaël Roche

RORO & Breakbulk Shipping Sales & Coordination
Le Havre

Profil professionnel

Professional with many years of experience in shipping business, always eager to explore new business areas and acquire new skills. Capable of working both independently and as part of a team, demonstrating strong organizational skills and proven expertise in logistics and international trade.

Vue d'ensemble

1
1
Certification
31
31
years of professional experience

Expérience

WW Ocean & EUKOR Breakbulk & Liner Sales Support

Wallenius Wilhelmsen
Paris
2017.09 - Actuel
  • Scope : High&Heavy Roro, Breakbulk on Mafi, Spot cargo on WW Ocean and EUKOR routes globally
  • Technical studies for awkward cargo, coordination with Pricing Dept to identify best services and rates, and provide spot quotes to customers - occasionally visit customers to support Sales Reps
  • Identify customers requirements and constraints, cultivate trust for long time relationships
  • Forecasting & Commercial Budget consolidation
  • Booking management and Customer Satisfaction control
  • Crosstrade activities
  • A/R outstanding follow up
  • Performances consolidation & analysis

EUKOR Customer Care Team Leader

Wallenius Wilhelmsen Logistics
Paris
2005.02 - 2017.09
  • Scope : all cargo segments (Cars, High&Heavy Roro, Breakbulk on Mafi) on EUKOR routes globally
  • Participation in RFQs negotiations and preparations with French OEMs (eg PSA, Renault) ; KPIs & Claims follow up
  • Technical studies for awkward cargo, coordination with Pricing Dept to identify best services and rates, and provide spot quotes to customers - occasionally visit customers to support Sales Reps
  • Identify customers requirements and constraints, cultivate trust for long time relationships
  • Forecasting & Commercial Budget consolidation
  • Booking, Documentation and Invoicing management and supervision
  • Crosstrade activities
  • A/R outstanding follow up
  • Performances consolidation & analysis

Port & Vessel Operations Team Leader, France

Wallenius Wilhelmsen Logistics
Le Havre
1999.08 - 2005.01
  • Scope Le Havre, Radicatel & Cherbourg
  • Vessels berthing arrangements (pilots, tugs, mooring, port control etc)
  • Stevedoring orders and Quality supervision
  • Coordination with European Central Stowage Planning + reporting
  • Equipment management
  • Cost control
  • Local Cargo Superintendent duties (cargo checks)
  • Vessels husbanding duties, crew change arrangements and coordination with captains

Inside Sales & Booking Operations Supervision

SCAMAR C/O Wilhelmsen Lines
Le Havre
1997.08 - 1999.07

Commercial Agent for Wilhelmsen Lines in France - Inside Sales & Export Booking Operations Supervision

Shipping Line Agent Imp/Export Deputy Manager

SCAMAR TRANSPOL C/O Polish Ocean Lines
Le Havre
1993.01 - 1997.08

General Agent for POL (Polish Ocean Lines) - Inside Sales & Import/Export Operations Supervision

Shipping Agent Inside Sales & Booking Coordinator

SCAMAR C/O Mitsui OSK Lines, Polish Ocean Lines + others
Lyon
1990.05 - 1993.01

Shipping Dept Coordinator

SLMN (today Lyseo)
Lyon
1988.02 - 1990.05

Export Sales Administration & Ocean/Air quotes

Rhône Poulenc Agrochimie (today Bayer)
Lyon
1986.06 - 1988.02

Formation

Baccalauréat B - Economy, Maths, Languages

Lycée Édouard Herriot
Lyon
1981.09 - 06/1984

BTS Commerce International - International Trade

Lycée La Martinière Duchère
Lyon
1984.09 - 06/1986

Compétences

  • Solid experience of RORO market and activities

  • Customer relations

  • Autonomy, organization, anticipation and rigor

  • Team spirit

  • Sense of responsibility

  • Knowledge of vessels operations challenges

  • Loyalty, dedication, commitment

  • Microsoft environment

Langues

Français
Langue maternelle
Anglais
Courant
Espagnol
Intermédiaire
Allemand
Débutant

Informations complémentaires

Trekking, Ski, Biking

Always eager to discover new places, meeting new people

Vice Pdt of Karliczek Polish folk dance group during12 years performing everywhere in France

Certificats

Driving Licence (France -B) 1985

BAFA 1985

Chronologie

WW Ocean & EUKOR Breakbulk & Liner Sales Support

Wallenius Wilhelmsen
2017.09 - Actuel

EUKOR Customer Care Team Leader

Wallenius Wilhelmsen Logistics
2005.02 - 2017.09

Port & Vessel Operations Team Leader, France

Wallenius Wilhelmsen Logistics
1999.08 - 2005.01

Inside Sales & Booking Operations Supervision

SCAMAR C/O Wilhelmsen Lines
1997.08 - 1999.07

Shipping Line Agent Imp/Export Deputy Manager

SCAMAR TRANSPOL C/O Polish Ocean Lines
1993.01 - 1997.08

Shipping Agent Inside Sales & Booking Coordinator

SCAMAR C/O Mitsui OSK Lines, Polish Ocean Lines + others
1990.05 - 1993.01

Shipping Dept Coordinator

SLMN (today Lyseo)
1988.02 - 1990.05

Export Sales Administration & Ocean/Air quotes

Rhône Poulenc Agrochimie (today Bayer)
1986.06 - 1988.02

BTS Commerce International - International Trade

Lycée La Martinière Duchère
1984.09 - 06/1986

Baccalauréat B - Economy, Maths, Languages

Lycée Édouard Herriot
1981.09 - 06/1984
Raphaël RocheRORO & Breakbulk Shipping Sales & Coordination