Raphael NICOLAS
Sales Director
Paris, France
Profil professionnel
Sales Director with +15 years’ experience in Sales development and Management open to challenging job opportunity. Successful experiences in sales roles, strong knowledge of IT/SaaS/Telco environment, cultural flexibility, multi-languages and proven negotiation skills. Relevant approach in various verticals and industries.
Vue d'ensemble
15
15
years of professional experience
Expérience
Sales Director France & Iberia
SightCall
Paris, France
2019.06 - Actuel
- Driving sales team including AEs, SEs, CSMs and SDR to increase New business, Growth and Retention of existing customer base.
- Supporting Sales teams with High & C-Level contacts to unlock, accelerate and close strategic deals.
- Aquisition of new strategic logos : Allianz, Generali, Covea, IMA, Europ Assistance, CA Pacifica, BPCE A, BNP Cardif, Mapfre, GE Healthcare, J&J, Danaher, Stago, Bergerat Monnoyeur Caterpillar, Apave, EDF, Renault, Essilor, Rexel, Prosegur, Bolloré, ect
- Developing strategic relationships and actions with our key technology partners (CRM, FSM, ITSM, CTI, SI): Salesforce, Genesys, ServiceNow, Guidewire, Capgemini, Accenture, Indra, ect.
- Expanding brand awarness and positionning sponsoring partners / industry events and conferences
- Contributing to the Product and Demand Gen strategies to improve market fit and to ensure lead generation
- Focus on Insurance Sector, Healthcare, Manufacturing
Sales Manager Latam
Arkadin (NTT Cloud Communications)
Bogotá, Colombie
2017.04 - 2019.06
- + 150% growth in 3 years
- Expanding our business in 8 countries from Latam Region
- Building and Driving sales team to increase New business in the region and grow existing customer base
- Developing strategic relationships and actions with our technology partners in the region: Cisco, Microsoft, BlueJeans, Adobe, Polycom, ON24, INXPO, 10 AV partners, indirect channels, NTT sister companies
- Winning the Sales president club incentive 2017 and 2019 (top 15 sales people worldwide)
New Business Development Latam
Arkadin (NTT Cloud Communications)
Bogotá, Colombia
2015.01 - 2017.04
- Setting up a new office in Bogota to break into the Colombian Market and reinforce Arkadin position in Latin America
- Developping new business for Arkadin remote collaboration services across latam region
Strategic Account Manager France
Arkadin (NTT Cloud Communications)
Paris, France
2009.06 - 2015.01
- Reaching from +115% to +247% of sales target during 6 years.
- Closing local and global New business deals from 50 to 350 k€ ARR (Lyreco, Alten, Bayer, Gefco, Somfy, CMA CGM, JCDecaux, Steria, ect)
- Winning the Sales president club incentive
Customer Success Manager
Arkadin (NTT Cloud Communications)
Paris, France
2009.01 - 2009.05
- CSM for strategic accounts : Service implementation, trainings, Reporting, Adoption
Financial & Program Controller Assistant
Thales
Melbourne, Australia
2007.04 - 2007.09
Marketing Director Assistant
FRoSTA AG
Hamburg, Germany
2006.06 - 2006.09
Sales Representative
DEVEUROP SA - Food & beverage retail
Paris, France
2005.06 - 2005.09
Sales Representative & Administrator
Church's Shoes
London, UK
2004.06 - 2004.09
Formation
MBA - International Management, Finance
St. John's University
New York, USA /2008 - /2008
MBA - International Management, Finance
ISEG
Paris, France /2003 - /2008
Exchange Program - International Management
ESB Business School, Reutlingen University
Reutlingen, Germany /2005 - /2005
Compétences
- Sales and Management: KPI’s oriented, Complex negotiation, Hunter, New Market Development, Relationship builder, Direct/Indirect Sales, Parntership Development, Digital Marketing, Lead generation, Consultative Selling, Social Selling, Sales and Legal negotiations, CSM, Event Speaker, Multi-contact approach, multi-industry selling experiences, International selling experiences
- Management: Team Builder, On field coaching, Multicultural Management, Multi-national environment, Cultural flexibility
- IT and Digital: SaaS, AR, AI, CRMs, FSMs, ITSMs, CTIs, Content/Software Delivery, UC, Streaming, Live Video Solution, Telecom, Network, Data protection
- Industry expertise: Insurance, Healthcare, Field Service, Manufacturing, Energy & Utilities
LANGUAGES
Français
Langue maternelle
Anglais
Bilingue
Espagnol
Bilingue
Allemand
Intermédiaire
Informations complémentaires
- Sports: Sail, Windsurf, Kitesurf, Ski, Snowboard, Tennis, Running
- Travels addict
- Fine cook
Affiliations professionnelles
Please ask me for professional references and check existing recommendations on my Linkedin profil: https://www.linkedin.com/in/raphaelnicolas/details/recommendations/
Chronologie
Sales Director France & Iberia
SightCall
2019.06 - Actuel
Sales Manager Latam
Arkadin (NTT Cloud Communications)
2017.04 - 2019.06
New Business Development Latam
Arkadin (NTT Cloud Communications)
2015.01 - 2017.04
Strategic Account Manager France
Arkadin (NTT Cloud Communications)
2009.06 - 2015.01
Customer Success Manager
Arkadin (NTT Cloud Communications)
2009.01 - 2009.05
Financial & Program Controller Assistant
Thales
2007.04 - 2007.09
Marketing Director Assistant
FRoSTA AG
2006.06 - 2006.09
Sales Representative
DEVEUROP SA - Food & beverage retail
2005.06 - 2005.09
Sales Representative & Administrator
Church's Shoes
2004.06 - 2004.09
MBA - International Management, Finance
St. John's University
/2008 - /2008
MBA - International Management, Finance
ISEG
/2003 - /2008
Exchange Program - International Management
ESB Business School, Reutlingen University
/2005 - /2005