RANA TALAL AHMED
Karachi
Summary
Dynamic and versatile professional with extensive experience in warehouse operations, sales, customer service, and business-to-business relationship management. Proven ability to thrive in fast-paced environments while consistently achieving performance targets and quickly mastering new systems and processes. Exceptional communication, teamwork, and problem-solving skills, combined with a strong commitment to operational excellence, drive continuous improvement and foster collaborative success. Prepared to leverage diverse skills to contribute effectively to organizational goals and enhance overall performance.
Overview
4
4
Languages
2
2
Certifications
11
11
years of professional experience
Work History
Warehouse Operative
Siamo Recruitment
2024.09 - 2025.06
- Worked in a highly automated warehouse environment.
- Performed ambient and chilled order picking.
- Handled de-kit operations, dispatch loading, and unloading.
- Managed inbound pallet processing and warehouse logistics.
Warehouse Operative
Nexus People
2023.11 - 2024.05
- Worked in a Sainsbury’s warehouse operation.
- Trained on LLOP and PPT equipment.
- Completed order picking using scanners and voice-headset systems.
- Maintained productivity targets and efficient time management.
- Supported loading, tipping, and warehouse distribution activities.
Sales Officer
Dawn Bread
2019.03 - 2021.10
- Managed lead generation, sales growth, and customer relationships.
- Ensured smooth sales operations and resolved customer issues.
- Serviced retail stores, supermarkets, LMTs, IMTs, and B2B clients.
- Contributed to market development and operational performance.
DSR (Distribution Sales Representative)
Ismail Industries Limited
2018.04 - 2019.02
- Generated orders from retail outlets within assigned territories.
- Managed B2B customer relationships and sales activities.
- Identified and resolved operational and customer-related issues.
Customer Service Representative (CSR)
Indigo Call Center
2014.01 - 2016.01
- Executed outbound calls to engage customers for U.S.-based campaigns.
- Generated estimates for solar installation and home security services to facilitate customer decision-making.
- Provided customer support and coordinated appointment-setting services to enhance customer experience.
Education
Intermediate - Computer Science
Pakistan International School Jeddah
Jeddah2011-01
Skills
Warehouse Operations
Order Picking & Packing
Materials handling and transport
Health and safety compliance
Customer Service
Time management
Multitasking Abilities
Teamwork and collaboration
Critical thinking
Decision-making
B2B Sales
Lead Generation
Customer relationship management
Certification
Applied Entrepreneur (2026)
Timeline
Warehouse Operative
Siamo Recruitment
2024.09 - 2025.06
Warehouse Operative
Nexus People
2023.11 - 2024.05
Sales Officer
Dawn Bread
2019.03 - 2021.10
DSR (Distribution Sales Representative)
Ismail Industries Limited
2018.04 - 2019.02
Customer Service Representative (CSR)
Indigo Call Center
2014.01 - 2016.01
Intermediate - Computer Science
Pakistan International School Jeddah