Radwa Mahfouz
Senior Project Manager
Cairo
Summary
Project Manager with 17 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Business Partner experienced at delivering and enhancing solutions to internal and external client. Combines broad industry knowledge, communication, analytical abilities and sales expertise to grow products and services.
Overview
16
16
years of professional experience
9
9
years of post-secondary education
5
5
Certifications
Work History
Digital Business Analysis Lead CRM & Commercial
Sanofi
08.2018 - Current
- Manage regional / local projects
- Manage regional running applications/systems
- Act as an evangelist to build awareness and understanding of digital strategy
- Create buy-in for the digital vision with local key stakeholders
- Gain a deep understanding of customer experience, identify and fill gaps and generate new ideas that support market growth
- Scope and prioritize digital activities based on business impact
- Provide strategic advice on using technology to achieve goals
- Manage digital initiatives and collaborate with in-house technical staff
- Support new solutions implementation
- Provide assistance with technical issues
- Revise existing systems and suggest improvements
- Examine and evaluate current systems
- Identify system requirements
- Liaise with users to track additional requirements and features
- Collaborate with digital tech and developers to produce new systems
- Validate changes by testing systems
- Train users on the new operation systems and provide support
- Ensure that all projects are delivered on-time, within scope and within budget
- Ensure resource availability and allocation
- Manage and ensure health relationship with all stakeholders
- Establish and maintain positive relationships with third parties/vendors and create cost-efficient contracts
- Ensure all systems operate smoothly and align with our quality standards
- Establish production KPIs and conduct quality assessments
- Monitor daily operations and address potential issues when they arise
- Build processes that meet our business objectives and ensure compliance
- Monitor, control and report financial data and digital budget
- Ensure the compliance with IT policies and systems to support the implementation of strategies set by upper management
- Analyze the business requirements of all departments to determine their technology needs
- Purchase efficient and cost effective software when needed
- Identify the need for upgrades, configurations or new systems and report to upper management
Project Manager
BBL
05.2017 - 04.2018
- Coordinate internal resources and third parties/vendors for the flawless execution of projects.
- Ensure that all projects are delivered on-time, within scope and within budget.
- Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Ensure resource availability and allocation.
- Develop a detailed project plan to track progress.
- Use appropriate verification techniques to manage changes in project scope, schedule and costs.
- Measure project performance using appropriate systems, tools and techniques.
- Report and escalate to management as needed.
- Manage the relationship with the client and all stakeholders.
- Perform risk management to minimize project risks.
- Establish and maintain relationships with third parties/vendors.
- Create and maintain comprehensive project documentation.
- Meet financial objectives by forecasting requirements; preparing project budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Business Analyst Finance & EDW / Corporate Function
General Motors
11.2013 - 04.2017
- Implemented SAP Fixed Assets and Project System.
- Full cycle SAP implementation:
- Acted as the focal point between the business and the consultants at the FI/CO module.
- Managed the users' profiles and authorization creation for 280 users.
- Managed implementation team logistics.
- Managed some project management administrative activities.
- Manage IT services contracts.
- Managing SAP users profiles
- Project manager for:
- Maximo implementation.
- Sharepoint Site implementation.
- Managing GM Egypt Finance / HR business areas.
- Monitoring, controlling IT budget and report it to the management and the global team.
- Implemented 12 LN e-forms to automate Finance, HR, Service and material management processes.
Process Information Officer
General Motors
01.2010 - 04.2017
- SAP implementation for FICO and Project system modules .
- Manage and maintain e-forms lotus notes DB.
- Coordinate and communicate GM Egypt projects with GM global.
- Monitoring and controlling IT budget.
Application Support Engineer
Sanofi
03.2008 - 12.2009
- Database backup monitoring.
- Member of eAED project team which is a System for purchasing.
- Oracle installation and backup.
- Member of designing, developing, and implementing patient tracking system and the business objective was To increase patient persistence, Change the Call Center to local sanofi-aventis own, Full details of patient will be available, To provide a program for patient.
- Help in the analysis, design, development and testing of any cross application components between applications.
- Ensure proper documentation for all and any developments in application area
- Carry over Oracle/SQL database administration activities to the Oracle/SQL based applications environment, and provide Oracle/SQL administration support to SAP environment and SAP projects when needed.
- Testing and training of application systems.
- Support any programming and application development projects not related to SAP whether internally or externally resourced including: 1.Development and coding. 2.Enforce proper documentation. 3.Testing and Sign off deliverables with the customer. 4.Help in managing of external support.
- Develop and execute SAP user authorizations and access procedures.
- Provide SAP basis related support to SAP users.
- Perform daily/weekly/monthly tasks of performance monitoring, SAP security, users' login reports, problems logging and correction, checking user's feedback.
- Member of help desk team.
- Member of AED project team which is a system for purchasing.
Education
Master of Business Administration - MBA - Global Management
Paris ESLSCA Business School
Egypt 01.2019 - 01.2024
Bsc. Computer Science and information system - Computer Science and Informatiom Systems
October 6 University
01.2002 - 01.2006
Skills
Supplier Managementundefined
Certification
ITIL Foundation
Timeline
Master of Business Administration - MBA - Global Management
Paris ESLSCA Business School
01.2019 - 01.2024
Digital Business Analysis Lead CRM & Commercial
Sanofi
08.2018 - Current
Project Manager
BBL
05.2017 - 04.2018
Business Analyst Finance & EDW / Corporate Function
General Motors
11.2013 - 04.2017
Process Information Officer
General Motors
01.2010 - 04.2017
Application Support Engineer
Sanofi
03.2008 - 12.2009
Bsc. Computer Science and information system - Computer Science and Informatiom Systems
October 6 University
01.2002 - 01.2006
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