Rachid Wagam
NICE
Summary
With five years of experience as a Client Relations and Sales Administration Manager in the medical field, along with prior experience in the restaurant industry, I bring a sociable and approachable demeanor, paired with a strong sense of rigor and adaptability. I am eager to apply my skills and expertise to a new professional opportunity in this region I am now discovering.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work history
Co-owner
RITUEL Restaurant
Lille
06.2022 - 02.2024
- Managed employee contracts and HR administrative tasks
- Trained staff on safety regulations and HACCP standards to ensure compliance
- Oversaw digital platforms and social media channels
- Designed menus for festive events and special occasion
Client Relations & Sales Administration - Medical
PERSEE MEDICAL
Lille
07.2017 - 10.2022
- Prepared and followed up on quotes and implant orders for hospitals and clinics, from initial request to delivery
- Provided tailored advice and information on products and services to clients (hospitals, clinics)
- Managed purchase orders from suppliers in Germany, ensuring timely logistics coordination
- Monitored and optimized internal and external inventory levels to prevent shortages and streamline supply chains
- Prepared and verified implants and surgical instruments for lending, ensuring compliance and product quality
Restaurant manager
LE SQUARE D'ARAMIS
Lille
09.2012 - 06.2017
- Supervised deliveries and ensured product freshness to meet restaurant quality standards
- Placed orders with suppliers and purchasing centers, negotiating favorable terms
- Monitored daily stock levels (food, materials, and supplies) to ensure optimal inventory management
- Managed restaurant floor operations, evaluated customer service, and enhanced the overall customer experience
WORKING HOLIDAY VISA
Temporary Contract
01.2007 - 08.2012
- Hospitality and catering (bartender, server, dishwasher)
- Manual labor (mover, seasonal grape picker)
- Multi-tasking employee at McDonald's
Education
Diploma of Higher Education - High School Diploma in Technical and Management Sciences (STG)
09.2005 - 06.2007
Skills
- Event organization
- Proficient in Microsoft Office tools (Excel, Word, PowerPoint, Outlook, etc)
- Activity management and supervision
- Sage 100 ERP software expertise
- Administrative management of operations
- Development of customer and prospect portfolios
- Inventory management
- Recruitment and onboarding of new employees
Languages
English
Proficient (C2)
Arabic
Upper intermediate
Russian
Elementary
Affiliations
- Basketball (club player for 10 years)
- Music
Timeline
Co-owner - RITUEL Restaurant
06.2022 - 02.2024
Client Relations & Sales Administration - Medical - PERSEE MEDICAL
07.2017 - 10.2022
Restaurant manager - LE SQUARE D'ARAMIS
09.2012 - 06.2017
WORKING HOLIDAY VISA - Temporary Contract
01.2007 - 08.2012
LYCEE FAIDHERBE - Diploma of Higher Education, High School Diploma in Technical and Management Sciences (STG)
09.2005 - 06.2007
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