Rachid Assakale
Épinay-
sur-Seine,France
Summary
Highly experienced and results-driven Pit Boss with 27+ years in the casino and hospitality industry. Skilled in staff supervision, guest service, table games operations, and regulatory compliance. Proven ability to optimize floor efficiency, resolve conflicts swiftly, and foster an engaging environment for both guests and team members. Adept at ensuring a premium service experience aligned with luxury brand standards.
Overview
27
27
years of professional experience
Work history
Casino Pit boss
Club Elysees Marbeuf, Champs Elysees
Paris
10.2018 - Current
- Supervise table games operations to ensure smooth performance and customer satisfaction.
- Monitor dealer conduct, gameplay integrity, and regulatory compliance across shifts.
- Manage and schedule staff rotations for optimal coverage and efficiency.
- Handle guest disputes, high-stakes clientele, and special requests professionally.
- Ensure adherence to internal controls and gaming regulations.
- Liaise with surveillance, security, and cage teams to ensure seamless operations.
- Coach and mentor dealers to maintain high service and performance standards.
Public relations manager / V.I.P Host
Nikki Beach Club
Koh Samui, Thailand
02.2016 - 04.2018
- Developed content for events and corporate activities.
- Promoted brand awareness among targeted audiences with innovative content.
- Boosted public image via digital and social engagement.
- Built long-term relationships with high-end clientele.
- Delivered excellent service by understanding and catering to individual preferences of VIPs.
Pit Manager / Member of Management Committee
Aviation Club de France
Paris
01.2010 - 03.2015
- Oversaw day-to-day operations of table games staff.
- Trained new hires in table operations and casino policy.
- Resolved disputes and monitored card counting prevention.
- Managed cash transactions securely by following strict protocols.
Casino Dealer / Inspector
Casino Lucien Barriere
Enghien Les Bains
06.1998 - 01.2010
- Trained in: Roulette (French & English), Blackjack, Stud Poker, Baccarat, Texas Hold’em, Ultimate Poker.
Education
Bachelor of Science -
College Robespierre
Skills
- Staff supervision & team leadership
- Casino operations & compliance
- Customer relationship management
- Conflict resolution
- Gaming floor coordination
- Multilingual communication
Languages
Français
Native
Anglais
Advanced
Espagnol
Intermediate
Russe
Elementary
Timeline
Casino Pit boss
Club Elysees Marbeuf, Champs Elysees
10.2018 - Current
Public relations manager / V.I.P Host
Nikki Beach Club
02.2016 - 04.2018
Pit Manager / Member of Management Committee
Aviation Club de France
01.2010 - 03.2015
Casino Dealer / Inspector
Casino Lucien Barriere
06.1998 - 01.2010
Bachelor of Science -
College Robespierre
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