Pierette Werner
Sydney,2A
Summary
Adept at delivering top-notch service, I excelled in food delivery and team collaboration at Archie's Café. As well as my coffee-making skills.
My ability to manage multiple tables and ensure guest satisfaction through clear communication and efficient food station setup stands out.
I bring a blend of hard and soft skills, significantly enhancing dining experiences and operational efficiency learnt through the events I have worked and my restaurant experience.
With the added bonus of being fluent in English and well versed in French my communication is on a higher level.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Event Server
Self Employed, Hired by Others Directly
2023.08 - 2024.08
- Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
- Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
- Exhibited strong multitasking abilities by managing multiple guest requests simultaneously without sacrificing quality or attention to detail.
- Answered guest questions about event plans and food service choices.
- Assisted bartenders with drink preparation when necessary, enhancing the speed of service delivery.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Dog Walker/Dog Pet Sitter
Hired Directly
2023.08 - 2024.07
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Provided dogs with exercise and fresh air to promote dog health.
- Led dogs away from hazards, obstacles, and other animals to protect safety.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Made owners comfortable with care by following instructions and meeting dog needs.
- Improved overall pet happiness by creating a stimulating environment during walks that encouraged exploration and playtime.
- Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
- Delivered peace of mind for clients by providing regular updates and photos of their pets during walks.
- Adapted walking routines according to weather conditions to ensure the safety of all pets under my care.
- Followed optimal schedules for animals as set by owners or supervisors.
Server, Waitress Trainer
Archie's Café
2022.06 - 2022.09
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Waitress Trainee, Server
Beach Burrito Co.
2020.10 - 2021.04
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
- Demonstrated knowledge of food allergies and dietary restrictions, ensuring safe meal options for all customers.
Education
High School Diploma -
International Bilingual School
Aix En Provence, France05.2024
Skills
- Efficient food delivery
- Food station setup
- Food preparation assistance
- English Fluency
- Strong teamwork
- Cleanliness and hygiene
- Food Running
- Beverage Service Expertise
- Clear Communication
- Team Collaboration
- Station Setup and Restocking
Certification
- Certified Mixologist, The Spirit Lab, and WSET - May 2024
Languages
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Timeline
Event Server
Self Employed, Hired by Others Directly
2023.08 - 2024.08
Dog Walker/Dog Pet Sitter
Hired Directly
2023.08 - 2024.07
Server, Waitress Trainer
Archie's Café
2022.06 - 2022.09
Waitress Trainee, Server
Beach Burrito Co.
2020.10 - 2021.04
High School Diploma -
International Bilingual School
- Certified Mixologist, The Spirit Lab, and WSET - May 2024
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