Phebe Perdue
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
English Language Assistant
Collège Pierre Pflimlin
10.2024 - 04.2025
- Developed and implemented course materials, lecture notes and assignments.
- Created and administered interactive activities for students.
- Assisted with student organization events to promote student engagement.
- Evaluated and graded students' essays, projects and exams.
- Collaborated with colleagues to design and maintain curriculum.
Shift Lead Supervisor
Laughing Planet Café
06.2022 - 08.2024
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Verified cleanliness and maintenance of physical property through inspections and preventive maintenance programs with department managers.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Hostess, Server, Bartender
Barrio 75
07.2020 - 05.2021
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upheld strict regulations for safe alcohol service and food safety.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
Bachelor of Arts - World Languages And Literatures
Lewis And Clark College
Portland, Oregon 05-2024
Skills
- Foreign language instruction
- Immersion management
- Interactive learning
- Cross-cultural communication
- Cultural sensitivity
- Classroom management
- Positive role model and mentor
- Group facilitation
- Interpersonal communication
- Native english speaker
- C1 level French speaker
- Friendly, positive attitude
Languages
French
Advanced (C1)
Timeline
English Language Assistant
Collège Pierre Pflimlin
10.2024 - 04.2025
Shift Lead Supervisor
Laughing Planet Café
06.2022 - 08.2024
Hostess, Server, Bartender
Barrio 75
07.2020 - 05.2021
Bachelor of Arts - World Languages And Literatures
Lewis And Clark College
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