Pascal Bodin

• Responsible for setting the 5 years strategy plan of development and the restructuration of services and project management department.
• Set Business plans to ensure a profitable growth of the service business (>15 million USD)
• Run operation of the service department to deliver financial performances and operation’s KPIs.
• Ensure excellent quality of the services to achieve customer satisfaction and match the commitments of performance.
• Develop the partner’s network, their skills, and their focus to deliver consistently perfect support to customers in more than 60 countries of the Middle East & Africa region.
• Guides, advises, supports and lead 4 direct regional managers, 40 direct employees and a network of 150 partners.
• Give particular attention to develop and maintain close relationships with customers and strategic accounts.
• Lead effort of the sales team to achieve services order booking budget.
• Reports to the General Manager of the Middle East and Africa zone.

• Set the long-term strategic plan of development for the worldwide Service business.
• Ensure excellent quality of the services provided directly or through partners to achieve customer satisfaction and committed Service Level Agreement.
• Ensure smooth and timely end to end operation, administrative and logistic tasks from PO booking to invoicing.
• Manage and ensure development of the sales of service activities to deliver orders budgeted plan
• Manage and deliver the budgeted P&L of the service activity in the region, (> 20 million US Dollars).
• Develop and maintain close relationship with major key players in the Oil and gas and T&D distribution markets.
• Lead sales and operation team (50 associates) and service partners in the 4 main regions (EMEA, North and South America, Asia pacific and greater China).
• Report to the president of Chloride industrial System and member of the executive committee.

• Ensure delivery of high quality of service to the end user in accordance with the contract Service Level Agreement and the service metrics.
• Ensure perfect and timely implementation of enterprise, industrial and telecom project worth multi Million USD.
• Manage Service sales, Operations, project management in Singapore, Philippines, Vietnam, Thailand, Indonesia, Korea.
• Deliver the P&L of services of the 6 countries (> 20 million USD)
• Lead and guide 6 direct reports and 180 employees in 6 countries
• Explore new area of profitable development for solution services
• Develop customer intimacy and key account trust in accordance with each country’s cultural specificities
• Report to the Vice president of services & project management, Asia

• Define medium- and long-term company growth strategy for the Philippines and Korea.
• Define and implement Sales and Services go to market.
• Develop and run end to end UPS business in the 2 countries (Sales, services, administration, HR, finance and logistic)
• Lead 13 employees, 6 direct reports and multiples sales and service partners.
• Manage the merger of two organizations (chloride and Emerson) to achieve 100% staff retention.
• Deliver revenue target and profitability of the operation in each country in harmony with cultural sensibilities and with the new environment created by the integration within Emerson
• Enable efficient sales partners network in Korea and managed them to maximize market penetration.
• Report to Asia Vice President.

Following acquisition of APC by Schneider Electric, managed operation of the merged entity of APC and MGE UPS SYSTEMS in the Philippines.

• Develop the combined two organizations to achieve a compound revenue of 20 M$. during 2008 financial crisis
• Manage the change of market access of APC and MGE offer, identify and leverage synergies to maximize profit and revenue, as well as fostering customers’ trust and satisfaction.
• Organize and empower the service team to deliver financial and Operation KPIS and targets
• Re-position APC-MGE Philippines from a Product supplier to a Solution provider for Datacenter, telecom and Semiconductor market.
• Lead a team of 42 employees, 4 direct reports (Project Sales, Distribution/Resellers, Services, Finance /Admin / logistic).
• Report to ASEAN Vice President.