Paloma Luengo
Montevrain
Summary
Hardworking employee with great customer service. I can speak three languages fluently (English, French and Spanish) and have triple nationality. My multi-cultured background and ability to communicate with the customer in their language helps me give every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Server
Royal Pub, Rainforest Café, Planet Hollywood
Disney
06.2019 - Current
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Estetician Internship Student
Marlène Duval Beauté
Paris
02.2022 - 04.2022
- Relaxed clients with facial and body massages, aromatherapy and soothing environments.
- Provided manicures, pedicures and nail treatments to clients.
- Ensured that all work areas were kept clean and tidy at all times.
- Inspected client's skin to determine best courses of treatment.
Intership Sales Associate
Sephora
Paris
12.2021 - 12.2024
- Recommended, selected and located merchandise based on customer desires.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
Hotel Internship
Hotel Sequoia Lodge
Disneyland Paris
02.2020 - 02.2020
- Was able to have an idea of the different job fields in hospitality and what their jobs require.
Education
CAP Esthétique (certificat D'aptitude Professionelle) - Beauty Aesthetician
Sylvia Terrade
Paris 05-2022
High School Baccalauréat (Diploma) - Hospitality (STHR)
Emily Du Châtelet
Serris06-2021
Skills
- Positive and Professional
- Relationship Management
- Exceptional Customer Service
- Fluent in three Languages
- Sense of Service
- Have worked in a multi-cultural environment
- Teamwork and Collaboration
Languages
- French native
- English mother tongue
- Spanish father tongue
Timeline
Estetician Internship Student
Marlène Duval Beauté
02.2022 - 04.2022
Intership Sales Associate
Sephora
12.2021 - 12.2024
Hotel Internship
Hotel Sequoia Lodge
02.2020 - 02.2020
Server
Royal Pub, Rainforest Café, Planet Hollywood
06.2019 - Current
CAP Esthétique (certificat D'aptitude Professionelle) - Beauty Aesthetician
Sylvia Terrade
High School Baccalauréat (Diploma) - Hospitality (STHR)
Emily Du Châtelet
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