Oussama MRABET
Sales Specialist
Saint-Gratien,
Summary
Sales Specialist with a dual competence in engineering and project management. With more than 10 years of experience of customer relations in all its aspects, I have accompanied key account clients in various projects. Enthusiastic, rigorous, ambitious and ready to take on new challenges.
Key Skills : Sales Management , Customer Relationship Management, Project Management
Overview
11
11
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Sales Specialist
Elektrobit|Software Editor for Automotive Industry
01.2023 - Current
- Managing End2End Sales process from acquisition phase to order implementation
- Leads qualification : Qualify MQL and identify potential opportunities
- Sales coordination : Coordinate between technical and Sales team to design & present sales proposals to customers with high quality
- Managing Sales tools (CRM & ERP) to track client interactions, optimizing follow-up procedures to maximize revenue potential
Sales Development & Customer Success Manager
ADOK | Design and Marketing of a Tactile Projection Solution (getadok.com)
11.2019 - 01.2023
- Client & Partner portfolio management : guide Customers through proof of concept and transition to implementation (onboarding and identifying upsell opportunities)
- B2B Sales prospection : Identifying and prospect potential customers (Cold calling & emailing campaign)
- Performing product demos
- Service development and after-sales service management (in coordination with the manufacturing partner Toshiba) to ensure high customer satisfaction
- Providing and maintaining data for KPIs to Sales Management and Tech teams
After-Sales BU Manager
SACEM INDUSTRIES | Manufacturing company of electrical transformers (sacemindustries.com)
09.2014 - 10.2019
- After-sales BU manager : Leading operational team and supporting Sales team
- Main customer point of contact : preparing offers, providing support and technical expert reports
- B2B sales prospection : identifying potential opportunities and closing deals
- Development of the customer satisfaction and loyalty strategy
Education
Project Manager | MBA Business Project Management
10.2019 - 09.2020
Electrical Engineer
09.2009 - 06.2014
Skills
Sales tools (Salesforce, Sellsy, Lemlist)
Project Management tools (MS Project, Asana)
Web Development (HTML, CSS, JavaScript)
Timeline
Sales Specialist
Elektrobit|Software Editor for Automotive Industry
01.2023 - Current
Sales Development & Customer Success Manager
ADOK | Design and Marketing of a Tactile Projection Solution (getadok.com)
11.2019 - 01.2023
Project Manager | MBA Business Project Management
10.2019 - 09.2020
After-Sales BU Manager
SACEM INDUSTRIES | Manufacturing company of electrical transformers (sacemindustries.com)
09.2014 - 10.2019
Electrical Engineer
09.2009 - 06.2014
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