Ouattara Charles

• Negotiated and closed long-term agreements with new clients in assigned territory.
• Negotiated, prepared, and signed contracts with clients.
• Reviewed new prospect KYC and KYB documents to meet requirements and determine business model risk.
• Objectives: 45,000 euros/week (closing)calls per day minimum quotes to be made per day

• Verification KYC and KYB for secure registration of new partners
• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.

Objectives: 25 restaurant signatures / week (closing)

rate of active accounts after signature: 85%

• Collaboration with sales teams to develop effective campaigns.
• Identified areas for process improvement within marketing departments, resulting in increased efficiency and more effective use of resources.
• Analyzed third-party data and investigated new growth opportunities.

• Enhanced customer satisfaction by efficiently handling inquiries and providing accurate information on banking products.
• Reviewed new prospect KYC documents to meet requirements and determine business model risk.
• Performed periodic reviews and reports on merchants to comply with rules, regulations and KYC requirements.

Objectives: Complementary product proposal (opening life insurance account)

Updating the agency's client database (KYC)

4 to 5 account opening proposal to bank advisors per week

• Analysis of credit files and recommendation of appropriate financial solutions
• Personalized advice on banking products and best practices in financial management
• Objectives: 150 to 300 calls per day

60 offers of credits per day

8 account openings per day ( for our partner banks)