Omeir Ashfaq
Wigan
Summary
Compassionate and dedicated care professional with a Master's degree in Social Care, Health and Wellbeing from the
University of Bolton. Experienced in providing personal care and support for elderly individuals in end-of-life stages, with a
strong focus on dignity, empathy, and respect. Fluent in English, Urdu, and Punjabi, with the ability to connect with people
from diverse cultural backgrounds.
Eligible to work full-time in the UK under post-study work visa regulations with willingness to relocate and long-term commitment to the care sector.
Overview
9
9
years of professional experience
Work history
Van operator
Condor Carriers
Leyland
09.2025 - Current
- Ensured safety by regular vehicle inspections and maintenance.
- Completed emergency deliveries successfully despite challenging conditions.
- Improved client satisfaction by delivering packages promptly and accurately.
- Coordinated delivery schedules for optimum time management.
- Partook in training sessions regularly improving knowledge of safety protocols and procedures.
- Assisted in warehouse organisation to streamline packing process.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
Technical support representative
Western Union
Lahore
03.2023 - 02.2024
- Led training workshops on software products, enhancing customer knowledge and usage skills.
- Maintained detailed records of reported faults and their solutions.
- Fostered positive client relationships through excellent communication skills.
- Tailored tech solutions according to specific client needs, ensuring high level of customer satisfaction.
- Managed software updates, ensuring optimal performance.
Customer service representative
Western Union
Lahore
02.2020 - 02.2022
- Assisted customers in making informed decisions by providing detailed product information.
- Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
- Facilitated customer loyalty programmes to enhance customer retention.
- Participated in team meetings sharing best practices for improving service delivery.
Family caregiver
03.2017 - 08.2018
- Provided care for both of my grandparents
- Assisted with daily needs including meals, mobility, hygiene and medication reminders
- Provided companionship and emotional support, particularly during final stages of life.
- Ensured a safe, clean and comfortable living environment
- Learned the importance of patience, dignity and compassion in supporting vulnerable individuals
Education
Master of Science - Social Care, Health and Wellbeing
University of Bolton
01.2024 - 01/2025
Bachelor - Medical Imaging Technology
Superior University
01.2018 - 01/2022
FSC - Pre medical
Punjab College
Rahim Yar Khan, Pakistan 04/2016 - 03/2018
Foundation Degree in Science -
Heriot-Watt
Dubai, UAE 06/2014 - 06/2015
GCSEs -
Merryland International School
Abu Dhabi, UAE 06/2002 - 06/2014
Skills
- Person-centred care and emotional support
- Personal care experience with elderly individuals
- Patience, empathy, and resilience under pressure
- Safeguarding, confidentiality, and equality awareness
- Strong communication and listening skills
- Quick learner and highly adaptable
LANGUAGES
English (Fluent)
Urdu (Fluent)
Punjabi (Fluent)
Timeline
Van operator
Condor Carriers
09.2025 - Current
Master of Science - Social Care, Health and Wellbeing
University of Bolton
01.2024 - 01/2025
Technical support representative
Western Union
03.2023 - 02.2024
Customer service representative
Western Union
02.2020 - 02.2022
Bachelor - Medical Imaging Technology
Superior University
01.2018 - 01/2022
Family caregiver
03.2017 - 08.2018
FSC - Pre medical
Punjab College
04/2016 - 03/2018
Foundation Degree in Science -
Heriot-Watt
06/2014 - 06/2015
GCSEs -
Merryland International School
06/2002 - 06/2014