Olivia Preux

• Opened and closed the store independently during shifts.
• Returned items to correct displays after customer visits.
• Processed sales by discussing product features and purchase options.
• Identified customer needs through effective questioning and recommended appropriate products.
• Verified and reviewed completed contracts to maximise customer satisfaction.

• Open and close store entrances to maintain daily access control.
• Deliver stock to sales floor and organise cab in correct locations.
• Handle cabin check-in and customer requests during sales activities.

• Gave team members support needed for upselling products and services and closing sales with customers.
• Led sales team to exceed quarterly targets through effective coaching and performance monitoring.
• Reviewed and approved sales transactions to ensure compliance with company policies.

• Identified customer needs through effective questioning and recommended appropriate products.
• Handled customer queries and complaints with professionalism, restoring satisfaction swiftly.
• Listened intently to customers to identify upselling opportunities.

• Developed seasonal themes for merchandise displays, refreshing the look of the store and keeping interest high.
• Developed stunning and captivating shop windows, increasing footfall rate.
• Prepared detailed visual merchandising reports, including photographs and performance metrics, for review by senior management.

Stocks and VM displays get set up to customer standards daily.

Cash desk balances get maintained during shift using safe cash handling.

Returns get processed quickly while keeping cabin areas tidy and ready.

• Sold fitting-room cabin customers by advising on clothing options promptly.
• Listened intently to customers to identify upselling opportunities.