OLIVIA MEYER TRUCO

Wunderflats is the market leader for mid-term rentals in Germany and decided to expand into the French market. I was part of the launch team, with the mission to establish the platform and build awareness among professional real estate partners.

• Managing professional real estate partners across France
• Responsible for the full partnership lifecycle: acquisition, onboarding, and ongoing relationship management
• Supporting partners with listing creation and optimization to ensure fast tenant acquisition
• Providing guidance on rental contracts, market trends, and strategic positioning
• Building a strong community by connecting partners to help grow their networks
• Handling operational support including invoicing and administrative follow-up
• Acting as the bridge between our French partners and the German head office — ensuring smooth communication and aligning local needs with central processes

Started as a Key Account Manager at The Homelike, a Cologne-based startup, working from their London office to manage real estate partners in the UK and Ireland. Later led the expansion into the French market and established the first key accounts. Relocated to Paris in February 2020 to open a regional office in response to the market’s growth.

• Team lead for the French market team, overseeing local operations and supporting team members in their roles
• Sourced real estate partners across France, primarily in Paris, to onboard onto the platform
• Built and nurtured relationships with partners to drive mutual growth and long-term collaboration
• Developed internal and external tools and standards to support platform expansion
• Researched local and regional regulations to align a German product with French legal requirements
• Assisted in recruiting the local team and securing a coworking space for the Paris office
• Acted as the main point of contact for partner complaints and escalated issues when necessary
• Raised brand awareness in France through newsletters, articles, webinars, and participation in industry events
• Organized partner meetings and networking events to encourage knowledge sharing and collaboration
• Coordinated daily operations between the local team and headquarters in Cologne to ensure seamless client–partner interactions

Hired by SilverDoor, the leading serviced apartment agent in the UK, to develop and expand their EMEA market. Secured new partners, managed key accounts, and drove growth through strategic relationships and market expertise.

• Led the expansion and consolidation of a high-growth market—the company’s fastest-growing region since 2018
• Maintained and nurtured relationships with both new and existing property partners
• Negotiated commercial terms, including cancellation policies, credit terms, and commission structures
• Managed escalations and complaints to ensure strong, long-term relationships between clients and partners
• Provided expert knowledge on EMEA destinations to support the client-facing teams with tailored advice and guidance
• Identified and onboarded new partners in underserved locations or to meet specific client requests
• Conducted client visits across Europe to secure business and supported sales teams during pitches and presentations
• Inspected properties as part of the SilverDoor Verified programme to ensure quality standards
• Secured competitive rates and ensured rate parity across all distribution channels
• Regularly reviewed account performance with key partners to identify opportunities and optimize results

Managed Leisure, MICE, and Corporate segments for Dusit’s portfolio of 33+ hotels across the UK, France, Spain, Italy, and Benelux from the London office, driving sales and client relationships across multiple markets.

• Developed and executed sales strategies and business plans for European markets
• Organized sales calls, roadshows, and product trainings across Europe to strengthen client relationships
• Represented the brand at key trade shows (WTM, IFTM Top Resa, TTG Rimini, IBTM) and coordinated participation for international colleagues
• Introduced new openings and increased distribution through partnerships with tour operators and new channels
• Maintained strong collaboration with on-property sales teams through regular calls and visits
• Worked closely with tourism boards and airline partners on joint marketing initiatives (FAM trips, publications, sponsorships)
• Built and nurtured client relationships through ongoing networking and industry events

Managed sales for groups, events, and conferences of up to 500 delegates, ensuring client satisfaction and event success.

• Conducted site inspections and guided prospective clients through the hotel’s offerings
• Handled inquiries promptly and professionally across phone, email, and in-person channels
• Built strong client relationships by understanding and anticipating customer needs
• Developed tailored offers and packages based on market trends to drive revenue
• Assisted with press trips and photo shoots, coordinating contracts and space allocation

Worked for Hilton in the Emirates managing marketing for a cluster of six hotels across two distinct brands, Hilton and DoubleTree, ensuring consistent brand positioning and effective promotional strategies.

• Led the pre-opening setup of OTA and social media accounts for the resort
• Coordinated with Heads of Department to design seasonal promotions, ensuring departmental profitability and cost efficiency
• Organized brand photo shoots and video productions, including post-production, for brand.com and marketing use
• Appointed Social Media Champion for DoubleTree and Hilton Resorts in the region
• Represented the hotel at the DoubleTree Social Media Camp in Manchester
• Delivered training sessions for new team members and cross-exposure programs within the cluster

Worked for an independent 125-room hotel in the Maldives archipelago, surrounded by branded competitors. Focused on business development and raising the hotel’s profile within the travel industry.

• Managed key sales accounts and contributed to the development and implementation of global sales strategies
• Handled diverse international markets: Asia (China, Japan, Korea), Europe (France, UK, Germany, Spain, Italy), Russia & CIS, South Africa, India, and Brazil
• Organized the resort’s participation in major international travel exhibitions (Italy, Russia, France and UAE) and prepared annual overhead budgets
• Co-authored the 2014 contracts and ensured OTA rate parity across channels
• Acted as Director of Sales & Marketing during periods of absence
• Oversaw the Reservations Department, managing and supporting a team of six staff