Olga BORGONDO

Director and Managing Partner | Luxury Real Estate and Hospitality Expert
Hofborg Properties - Hofborg Gestion - Hofborg Service

Hofborg Properties is a distinguished real estate agency focused on high-net-worth individuals, offering premier property sales and investment services. Complementing this, Hofborg Gestion specializes in the management of ultra-luxury villa rentals for an elite clientele. Our comprehensive concierge services cater to the exacting standards of VIP clients, blending real estate expertise with luxury hospitality to deliver a fully tailored experience across each client’s property journey.

• Built and led high-performing teams through mentorship, guidance, and fostering professional growth.
• Created a positive work culture, increasing employee engagement, retention, and morale.
• Enhanced team productivity and collaboration through goal-setting, performance evaluations, and clear communication.
• Improved operational efficiency with strategic resource planning, innovative problem-solving, and effective time management.
• Cultivated a culture of continuous improvement, empowering team members to contribute ideas for organizational growth.
• Strengthened client relationships through exceptional service, prompt issue resolution, and consistent follow-up, boosting loyalty.
• Established a network of key partnerships, securing beneficial contracts and long-term vendor relationships to drive business growth.
• Managed a diverse portfolio of high-end residential and commercial properties, optimizing rental pricing, occupancy rates, and tenant satisfaction.
• Oversaw all aspects of property standards, from inspections to compliance, while facilitating smooth move-in/out processes.
• Delivered outstanding customer service by handling complex situations with empathy, leading to positive guest experiences and reviews.
• Proactively managed guest service and marketing, increasing occupancy rates and maintaining a stellar reputation.
• Maximized resource use and profitability with strategic budgeting, precise revenue forecasting, and effective expense control.
• Optimized revenue potential through strategic calendar management and rate adjustments during peak seasons.
• Attracted new clientele through targeted marketing and social media engagement, bolstering brand visibility and client acquisition.
• Enhanced property reputation through bespoke events, tailored to guest preferences to foster client loyalty.
• Committed to ongoing learning by staying updated on industry trends and best practices through workshops and conferences.
• Conducted seminars and training to build trust with clients and enhance expertise within the real estate and hospitality fields.