Nora Valkovic
Summary
Medical Manager experienced in operational management of multidisciplinary teams and legal compliance. Achieved enhanced patient satisfaction and performance through effective resource management and process optimization. Coordinated community outreach programs and managed volunteer efforts, generating public support for local initiatives and essential resources for charitable causes.
Overview
5
5
Languages
1
1
year of post-secondary education
19
19
years of professional experience
Work History
Community manager
Lycée français de Shanghai
09.2024 - 06.2026
- Led fundraising initiatives which raised vital funds for charity goals.
- Coordinated weekly food bank distributions, enhancing support for local households in need.
- Managed volunteer rosters, ensuring full coverage and seamless operations during weekends.
- Mentored new recruits, fostering a positive culture and strengthening team cohesion.
- Drafted regular reports to detail community impact for key stakeholders.
Operation coordinator assistant
New Farm State School
Brisbane
11.2022 - 06.2024
- Coordinated local community outreach programs to boost public support.
- Managed daily administrative duties while maintaining high standards Maintained high standards in administrative duties..
- Assisted senior staff with research tasks during peak periods to facilitate decision-making.
- Organized charity fundraising events that raised vital funds for causes.
- Provided essential frontline assistance to vulnerable groups every week.
Campus store Manager
THE SCHOOL LOCKER / Harvey Norman
11.2022 - 06.2024
- Optimized inventory turnover by twenty percent through refined logistics.
- Directed complex budget forecasting to boost overall store profitability.
- Streamlined supply chain operations, improving daily store productivity and ensuring timely product availability.
- Directed budget forecasting processes, leading to enhanced financial performance and increased store profitability.
- Optimized inventory turnover by twenty percent through refined logistics.
Responsable médical
COSEM
01.2021 - 09.2022
- Organisé et planifié le travail de l'équipe de 80 praticiens, 7 chargées d'accueil et 3 aides soignantes pour assurer une efficacité opérationnelle.
- Managed a team of 7 receptionists and 3 nursing assistants to ensure smooth operations.
- Supervision de l'activité de l'accueil ; organisation et planification des ressources selon les flux.
- Supervision de l'activité de l'accueil et planification des ressources selon les flux pour optimiser le service client.
- Gérer l'approvisionnement des cabinets en matériel médical pour garantir le bon fonctionnement des opérations.
- Managed financial accounts to ensure accurate reporting and budget compliance.
- Reported to group general director regarding operational updates.
Account Manager
WELD WORLD
11.2019 - 12.2020
- Assessed candidate qualifications via phone for clients including EDF and Total.
- Coordinated employee travel arrangements, booking train, airplane, hotel, and seminar tickets to ensure seamless travel.
- Processed quotes, orders, and contract requests for welding products.
- Developed customer relationships through regular follow-up and service calls to enhance client satisfaction.
- Coordinated employee travel arrangements by booking train, airplane, hotel, and seminar tickets.
Responsable de corner Springfield
GALERIES LAFAYETTE
09.2017 - 02.2019
- Communicated with client to address inquiries and provide assistance.
- Processed deliveries and managed merchandise to ensure timely availability.
- Conducted inventory assessments to track stock levels and manage supplies.
- Performed administrative tasks to support daily operations and maintain organization.
- Contacted client.
Hôtesse d'accueil standardiste, accueil VIP, événementiel sportif
MAHOLA
12.2016 - 07.2017
- Géré l'accueil VIP, le placement et le vestiaire lors des matchs PSG au Parc des Princes.
- Géré l’accueil VIP, le placement, et le vestiaire lors des matchs PSG au Parc des Princes.
- Coordonné accueil lors du Salon Groupauto à Villepinte, facilitant interactions entre exposants et visiteurs.
- Assisted with rugby and handball events, ensuring smooth operations.
- Assisted in event setup at Porte de Versailles, ensuring all materials were in place for attendees..
Assistante Administrative polyvalente
PENELoPE - Peugeot GA et Champs-Elysée
01.2016 - 01.2016
Responsable du site Chef Hôtesses (20 personnes)
Penelope
01.2016 - 01.2016
- Managed daily store operations and guided team performance at Penelope.
- Scheduled staff coverage and adjusted shifts to support sales floor needs.
- Trained associates on customer service, product knowledge, and brand standards.
Hôtesse d'accueil
MARISTEL'O
03.2014 - 09.2014
- Engaged with industry professionals at Mondial salon de l'automobile 2016 for Toyota, fostering connections and sharing insights.
- Networked with tech leaders at IBM congress in Louvre, discussing innovations and exploring collaboration opportunities.
- Celebrated media excellence and industry achievements at BFM awards in Théâtre des Champs-Élysées, enhancing brand recognition.
Chef hôtesses
MAJESTICBAY2
09.2010 - 09.2014
- Centre commercial (mission rentrée).
- Contributed to multiple exhibitions at Palais de Tokyo art museum, showcasing contemporary art and engaging diverse audiences.
- Collaborated with team on projects at the Accenture office near Louvre.
ASSISTANT DE DIRECTION
ATP Umag
07.2012 - 07.2013
- Géré relations avec joueurs et visiteurs, incluant hébergement, repas, et informations.
- Coordonner l'accréditation des visiteurs VIP.
- Drafted correspondence for sponsors, partners, and venue contacts at ATP Umag.
- Rédigé correspondance pour sponsors, partenaires, et contacts de lieu, renforçant collaborations.
- Responsable de relations avec les joueurs et visiteurs (hébergement, repas, info pult).
DIRECTRICE ADJOINTE
Alliance française de Rijeka
09.2008 - 07.2011
- Managed library operations at the alliance, overseeing daily functions and resources.
- Coordinated the event "Journées de la francophonie" to celebrate French culture.
- Organisation de la manifestation « Journées de la francophonie».
VENDEUSE (Télécommunications)
B.NET CROATIE (équivalent orange)
11.2007 - 11.2008
- Vente de téléphones et forfaits.
- Rédaction de contrats.
- Relation avec les services techniques et services après vente.
- Accueil commercial Accueil boutique Merchandising.
JURISTE
Notaire Borcic-Sokolic
Rijeka
- Developed succession procedures for effective planning
- Certification of documents.
- Prepared legal documents for court proceedings
INSTRUCTEUR AÉROBIC, PILATES ET COACH FITNESS
Absolutus sport
- Programmes de groupe (aérobic, pilates) et coach personnel (power plate, fitness).
- Hôtesse d'accueil (admission de clients, organisation de convention aérobic, administration).
Education
Diploma - DIGITAL MARKETING
TAFE
Brisbane, AustraliaTESOL Diploma - Teaching english second language
LTI Institute
Melbourne , Australia 06.2023 - 01.2024
Master 2 - Droit du sport
Université Paris 1, Panthéon-Sorbonne
PSC1 - Certificat de compétences de citoyen de sécurité civile -
Croix-Rouge française
Master 1 - Droit public
Université de droit
Rijeka, CroatieFormation Excel -
Udemy Academy
Formation management -
Skills
- Community development
- Stakeholder engagement
- Fundraising planning
- Community engagement tools
- Event coordination
- Volunteer recruitment
- Community presentations
- Community mediation
- Staff Scheduling
- Team leadership
- Safety protocols
- Organization
- Microsoft Office (Word, Excel, PowerPoint)
- Creation et gestion de sites websites
- Negotiation
- Communication
- Manageriale
Personal Information
- Title: Responsable médical
- Driving License: Permis B
Langues
- Title: Responsable médical
- Driving License: Permis B
Centres d'intérêt
- Title: Responsable médical
- Driving License: Permis B
Exprience professionnelle
- Title: Responsable médical
- Driving License: Permis B
Voyages
- Title: Responsable médical
- Driving License: Permis B
Diplômes et formations
- Title: Responsable médical
- Driving License: Permis B
Languages
English
Advanced
C1
Italian
Intermediate
B1
French
Advanced
C1
Croatian
Proficient
C2
Chinese (Mandarin)
Upper Intermediate
B2
Timeline
Community manager
Lycée français de Shanghai
09.2024 - 06.2026
TESOL Diploma - Teaching english second language
LTI Institute
06.2023 - 01.2024
Operation coordinator assistant
New Farm State School
11.2022 - 06.2024
Campus store Manager
THE SCHOOL LOCKER / Harvey Norman
11.2022 - 06.2024
Responsable médical
COSEM
01.2021 - 09.2022
Account Manager
WELD WORLD
11.2019 - 12.2020
Responsable de corner Springfield
GALERIES LAFAYETTE
09.2017 - 02.2019
Hôtesse d'accueil standardiste, accueil VIP, événementiel sportif
MAHOLA
12.2016 - 07.2017
Assistante Administrative polyvalente
PENELoPE - Peugeot GA et Champs-Elysée
01.2016 - 01.2016
Responsable du site Chef Hôtesses (20 personnes)
Penelope
01.2016 - 01.2016
Hôtesse d'accueil
MARISTEL'O
03.2014 - 09.2014
ASSISTANT DE DIRECTION
ATP Umag
07.2012 - 07.2013
Chef hôtesses
MAJESTICBAY2
09.2010 - 09.2014
DIRECTRICE ADJOINTE
Alliance française de Rijeka
09.2008 - 07.2011
VENDEUSE (Télécommunications)
B.NET CROATIE (équivalent orange)
11.2007 - 11.2008
INSTRUCTEUR AÉROBIC, PILATES ET COACH FITNESS
Absolutus sport
JURISTE
Notaire Borcic-Sokolic
Diploma - DIGITAL MARKETING
TAFE
Master 2 - Droit du sport
Université Paris 1, Panthéon-Sorbonne
PSC1 - Certificat de compétences de citoyen de sécurité civile -
Croix-Rouge française
Master 1 - Droit public
Université de droit
Formation Excel -
Udemy Academy