Nocole Ndhlovu

• Provided excellent customer service, taking orders, and delivering food and beverages.
• Assisted guests with menu selections and accommodated special requests.
• Ensured timely and accurate order delivery, maintaining table cleanliness and organization.
• Processed payments and handled cash transactions efficiently.
• Collaborated with kitchen and bar staff to ensure smooth operations and guest satisfaction.

• Supervised and managed the reservation system, ensuring accurate and timely bookings.
• Delivered excellent customer service and resolved complex reservation issues.
• Coordinated with all departments to optimize seating arrangements and operational efficiency.
• Maintained detailed records, analyzed reservation trends, and generated reports.
• Planned and executed special events and promotions, ensuring compliance with health and safety standards.

The role of an Assistant Reservations Manager in a restaurant involves a variety of responsibilities aimed at ensuring smooth and efficient management of the reservation process. Here are the key duties typically associated with this position:

• Managed reservation system, confirmed bookings, and addressed special requests.
• Provided exceptional customer service and resolved reservation issues.
• Coordinated with staff to optimize seating and table turnover.
• Maintained accurate records and generated reports.
• Assisted in event planning and ensured compliance with health and safety standards.