Nivethitha VIVEKANANDAN
Summary
Cloud and Infrastructure professional with experience in Azure and AWS environments, enterprise system support, and operational processes, currently based in Paris. Worked on incident resolution, service requests, and system troubleshooting and ITIL based workflows. Focused on maintaining system stability and supporting day-to-day IT operations.
Handled both technical and user support tasks, Comfortable working in structured environments and managing a mix of technical and process-related responsibilities with good communication.
Overview
4
4
years of professional experience
Work History
Media Tech
(Amazon Web Services)
Paris
09.2025 - 02.2026
- Supported AWS data center infrastructure by ensuring availability and stability of large-scale compute, storage, and network systems.
- Monitored server health, network connectivity, and using internal monitoring tools.
- Ensured adherence to AWS security, data center operational standards, and configuration accuracy across infrastructure components.
- Performed hands-on troubleshooting of physical servers, storage devices, and networking components in production environment.
- Followed standardized operational procedures including incident management, and compliance checks.
- Collaborated with teams to support service reliability and maintain system performance benchmarks.
Cloud Administrator
(Cognizant Technology Solutions)
12.2021 - 12.2024
- Managed Azure infrastructure, including virtual machines, networking, and storage, to ensure availability and performance.
- Extensive knowledge in handling IaaS, PaaS, and services in Azure cloud.
- Performed system updates, security patching, and performance tuning, optimising Azure resource utilization.
- Create alert rules to support network-related issues, such as route creation and port opening.
- Hands-on experience in upgrading Windows, creating images,restoring VMs with snapshots, and deploying VMs.
- Hands-on experience in troubleshooting Windows OS-related problems such as high CPU utilisation, memory issues, server reboots, checking event logs, ping failures, host unreachability,
- Hands-on experience in IAM(Identity and access management).
Education
Bachelor of Science - Computer Science
University Of Madras
Skills
- AWS & Azure Infrastructure Support
- OS troubleshooting
- Server Monitoring & Incident Management
- Basic Networking (DNS, routing)
- IT Support
- Administrative Support
- Documentation & Reporting
- Proficient Communication (Verbal & Written)
Work Profile
http://linkedin.com/in/nivethitha-vivekanand
Languages
English
Proficient
C2
French
Beginner
A1
Tamil
Proficient
C2
Timeline
Media Tech
(Amazon Web Services)
09.2025 - 02.2026
Cloud Administrator
(Cognizant Technology Solutions)
12.2021 - 12.2024
Bachelor of Science - Computer Science
University Of Madras