Nicole Lannen
Newport
Summary
Bilingual professional fluent in English and French with two years of education in business and commerce. Strong communication and interpersonal skills support effective customer service and sales initiatives. Quick learner, organised, and eager to collaborate and tackle new challenges while gaining valuable professional experience.
Overview
3
3
years of professional experience
3
3
Languages
Work History
saleswoman
Boulagerie Dantras
Toulouse , France
12.2025 - 10.2026
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Utilised social media platforms to reach a wider audience and generate leads effectively.
- Managed stock levels and placed orders to ensure availability of best-selling products.
- Maintained cleanliness and organisation in the baking area, adhering to health and safety standards.
saleswoman
Super U
Marciac , France
11.2023 - 12.2023
- Developed and maintained strong relationships with repeat clients, resulting in increased sales and customer loyalty.
- Managed stock levels and placed orders to ensure availability of best-selling products.
- Handled customer returns, refunds and exchanges at customer service desk.
Waitress
Bruno macchi
Marciac , France
06.2023 - 08.2023
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Greeted and seated guests to establish prompt, high quality service.
- Processed customer payments accurately, handling cash, credit card, and contactless transactions.
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
Education
Baccalauréat - Commerce
Lycée polyvalent Pardailhan
Auch, 3201-2024
Skills
- Sales techniques
- Customer service
- Client relationship management
- Customer relationship building
- Stock control
- Adaptive problem solving
- Task prioritisation
- Bilingual communication
Languages
English
Proficient
C2
French
Proficient
C2
Spanish
Intermediate
B1
Interests
- Running and fitness : enjoy staying active, maintaining a healthy lifestyle and setting personal goals
- Reading : entered in reading and continuously learning new things
- languages : passionate about languages and communication
Timeline
saleswoman
Boulagerie Dantras
12.2025 - 10.2026
saleswoman
Super U
11.2023 - 12.2023
Waitress
Bruno macchi
06.2023 - 08.2023
Baccalauréat - Commerce
Lycée polyvalent Pardailhan