Nicolas DUBOC

• Lead strategic engagements with MidMarket and Enterprise customers

to drive renewals and revenue expansion through upsells and cross sells.

• Drive data-driven decision-making by analyzing customer usage insights to optimize retention and growth initiatives.

• Collaborate with teams like CSM, Solutions Architects, and Revenue Ops to enhance customer lifecycle management.

• Manage key stakeholder relationships, including C-level executives, to align solutions with business objectives.

• Spearheaded sales operations in France and BeNeLux, launching go-to-market strategies for customer acquisition.
• Built and implemented a sales playbook, optimizing processes and reducing the sales cycle by 20%.
• Provided leadership guidance in navigating EMEA regulatory compliance and market-specific challenges.
• Collaborated with Product and Engineering teams to fit with French market regulation's requirements.
• Left the company at early stage because of relocation to France

• Led strategic sales initiatives for MidMarket and Enterprise customers across EMEA.
• Identified and closed high-value contracts with new logos and upsell opportunities with existing customers.
• Collaborated closely with Product and Dev teams to have the solution ready for the French market.
• Educated prospects and customers in the Banking and Fintech industry to adopt a transformative approach with digital onboarding and identity verification.
• Provided mentorship by training new hires, enhancing ramping performance and efficiency.

• Managed end-to-end sales processes, including renewals and upsells for SMB and Enterprise customers.
• Developed strong relationships with existing customers, expanding ACV through strategic cross-selling.

• Retained and expanded a portfolio of MidMarket and Enterprise clients, achieving a 90%+ retention rate.
• Provided consultative solutions to optimize customers' digital transformation initiatives.

• Managed and coached a team of 10 Sales Development Representatives, improving pipeline efficiency.
• Helped at designing and implementing customer acquisition strategies, significantly increasing SAP product adoption with focus on Business Intelligence tools.
• Led training initiatives to enhance team performance in consultative selling and enterprise engagement.