Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicola Davies

Guisborough ,North Yorkshire

Summary

Reliable and dedicated individual seeking role as Housekeeper. Possesses strong organisational skills and keen eye for cleanliness, with proven abilities in time management and customer service. Aims to create spotless and welcoming environment for all residents and guests.

Overview

27
27
years of professional experience

Work History

Housekeeper

VALDISKI
Val d’Isère
11.2023 - Current
  • Provided exceptional care to household cleaning.
  • Ran errands as needed contributing to smooth household operations.
  • Managed waste disposal effectively for a cleaner environment.

Housekeeper

Madame Vacances
Val d’Isère
01.2017 - 11.2023


  • Meet guests' needs by delivering top-notch hospitality services during their stay.

Manager - customer service

Arctic Cafe
Meribel
11.2016 - 01.2017


  • Devised plans to achieve superior customer service benchmarks.

Waitress

Elderflower Fizz
Meribel
12.2015 - 05.2016
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Managed table settings for enhanced dining experience.

Cashier

Sainsbury’s
Guisborough , North Yorkshire
08.2008 - 11.2015
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Managed queue effectively during peak hours for seamless checkout process.
  • Coordinated with team members for smooth shift transitions.

Housing Benefits Officer

Redcar and Cleveland Borough Council
Redcar , Cleveland
07.2004 - 08.2008


  • Facilitated training sessions on benefits usage and interpretation improving overall awareness amongst employees.

Bank Supervisor

Halifax
Guisborough , North Yorkshire
05.2000 - 07.2004
  • Collaborated with different departments to streamline procedures and eliminate inefficiencies.
  • Monitored daily transactions to ensure accuracy and prevent fraud.
  • Increased client base through targeted marketing strategies.

Sales negotiator

Halifax
Guisborough , North Yorkshire
06.1998 - 05.2000
  • Executed successful promotional campaigns which enhanced product visibility in the target market.
  • Managed challenging negotiations, ensuring a win-win outcome for all parties involved.
  • Maintained detailed records of all transactions, aiding smooth audits and reviews.

Education

GCSEs -

Laurence Jackson School
Guisborough
06.1998

Skills

  • Professional discretion
  • Patience under pressure
  • Impeccable standards of cleanliness
  • Excellent memory for details
  • Adherence to protocols
  • Effective multitasking
  • Expertise in cleaning products
  • Specialised cleaning
  • Polite demeanour
  • Pet care capabilities
  • Efficient time management
  • Resilience under stress
  • High degree of self-motivation
  • Strong initiative
  • Household equipment operation
  • Consistency in service
  • Proactive attitude
  • Guest interaction etiquette
  • Integrity and honesty
  • High energy levels
  • Cash handling
  • Customer Service
  • Hardworking
  • Laundry management
  • Linen management
  • Professional appearance
  • Guest amenity replenishment

Languages

French
Beginner
A1

Timeline

Housekeeper

VALDISKI
11.2023 - Current

Housekeeper

Madame Vacances
01.2017 - 11.2023

Manager - customer service

Arctic Cafe
11.2016 - 01.2017

Waitress

Elderflower Fizz
12.2015 - 05.2016

Cashier

Sainsbury’s
08.2008 - 11.2015

Housing Benefits Officer

Redcar and Cleveland Borough Council
07.2004 - 08.2008

Bank Supervisor

Halifax
05.2000 - 07.2004

Sales negotiator

Halifax
06.1998 - 05.2000

GCSEs -

Laurence Jackson School

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Nicola Davies