Nicola Davies
Guisborough ,North Yorkshire
Summary
Reliable and dedicated individual seeking role as Housekeeper. Possesses strong organisational skills and keen eye for cleanliness, with proven abilities in time management and customer service. Aims to create spotless and welcoming environment for all residents and guests.
Overview
27
27
years of professional experience
Work history
Housekeeper
VALDISKI
Val d’Isère
2023.11 - Current
- Provided exceptional care to household cleaning.
- Ran errands as needed contributing to smooth household operations.
- Managed waste disposal effectively for a cleaner environment.
Housekeeper
Madame Vacances
Val d’Isère
2017.01 - 2023.11
- Meet guests' needs by delivering top-notch hospitality services during their stay.
Manager - customer service
Arctic Cafe
Meribel
2016.11 - 2017.01
- Devised plans to achieve superior customer service benchmarks.
Waitress
Elderflower Fizz
Meribel
2015.12 - 2016.05
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Managed table settings for enhanced dining experience.
Cashier
Sainsbury’s
Guisborough , North Yorkshire
2008.08 - 2015.11
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Managed queue effectively during peak hours for seamless checkout process.
- Coordinated with team members for smooth shift transitions.
Housing Benefits Officer
Redcar and Cleveland Borough Council
Redcar , Cleveland
2004.07 - 2008.08
- Facilitated training sessions on benefits usage and interpretation improving overall awareness amongst employees.
Bank Supervisor
Halifax
Guisborough , North Yorkshire
2000.05 - 2004.07
- Collaborated with different departments to streamline procedures and eliminate inefficiencies.
- Monitored daily transactions to ensure accuracy and prevent fraud.
- Increased client base through targeted marketing strategies.
Sales negotiator
Halifax
Guisborough , North Yorkshire
1998.06 - 2000.05
- Executed successful promotional campaigns which enhanced product visibility in the target market.
- Managed challenging negotiations, ensuring a win-win outcome for all parties involved.
- Maintained detailed records of all transactions, aiding smooth audits and reviews.
Education
GCSEs -
Laurence Jackson School
Guisborough 06.1998
Skills
- Professional discretion
- Patience under pressure
- Impeccable standards of cleanliness
- Excellent memory for details
- Adherence to protocols
- Effective multitasking
- Expertise in cleaning products
- Specialised cleaning
- Polite demeanour
- Pet care capabilities
- Efficient time management
- Resilience under stress
- High degree of self-motivation
- Strong initiative
- Household equipment operation
- Consistency in service
- Proactive attitude
- Guest interaction etiquette
- Integrity and honesty
- High energy levels
- Cash handling
- Customer Service
- Hardworking
- Laundry management
- Linen management
- Professional appearance
- Guest amenity replenishment
Languages
French
Beginner
A1
Timeline
Housekeeper
VALDISKI
2023.11 - Current
Housekeeper
Madame Vacances
2017.01 - 2023.11
Manager - customer service
Arctic Cafe
2016.11 - 2017.01
Waitress
Elderflower Fizz
2015.12 - 2016.05
Cashier
Sainsbury’s
2008.08 - 2015.11
Housing Benefits Officer
Redcar and Cleveland Borough Council
2004.07 - 2008.08
Bank Supervisor
Halifax
2000.05 - 2004.07
Sales negotiator
Halifax
1998.06 - 2000.05
GCSEs -
Laurence Jackson School