Nick Harris

Managing a team of Contract Sales Managers to maintain and increase tile sales into 4 key business types:

*National House Builder

*Regional House Builder

*Public Sector

*House Builder Fixer

Portfolio of customers across region from North East to South East

Putting the customer first and building relationships based on trust and confidence

Developing new business to gain tile specification

Maintaining daily use of CRM - Sales i and Phocas

Sales Margin review

Sales performance review

Preparing Monthly sales report into Exec Board

Joint customer visits to strengthen account relationships

Team development

Product review and marketing

Responsible for a customer portfolio across East Anglia, maintaining existing relationships and building new to gain wall and floor tile specification.

Area of key business types included:

National House Builder sales (regional level) £1,400,000 / yr

Regional House Builder sales £1,027,000 / yr

Public Sector sales £550,000 / yr

House Builder Fixer £425,000 / yr

Responsible for the the largest regional house builder accounts across the department

Coaching and supporting new starters

Delivering the highest levels of customer service

Supporting the wider business

Promoting and selling a range of tiling products to a portfolio of customers.

Daily use of CRM - sales i

Conducting customer calls and product presentations

Delivering excellent customer service