Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicasio Tapiwanashe Ushe

Francistown

Summary

Proactive and caring worker with 2 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. Skilled Assistant Technician seamlessly handles technological system installation, maintenance and troubleshooting. Offers knowledgeable IT element management, queuing service requests based on immediate need. Seamlessly assists technology migration to promote unending performance. Dutifully handles problem resolution requests using in-place support guidelines. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Engineering Technician specializing in quality control sector. Analytical thinker skilled collecting data and executing product testing procedures with precision and ease.

Overview

1
1
year of professional experience

Work History

ICT Assistant Technician

First Leap English Training Centre
07.2022 - 10.2023
  • Established trust with clients through consistent delivery of high-quality services within estimated timelines.
  • Achieved faster repair times by effectively prioritizing workload based on urgency and importance.
  • Maintained detailed records of completed tasks, ensuring accurate documentation for future reference.
  • Completed basic and semi-skilled work with little or no oversight.
  • Boosted efficiency levels by utilizing diagnostic tools to quickly identify root causes of technical issues.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards.
  • Supported team members in troubleshooting complex technical issues, fostering a collaborative work environment.

Education

Information And Commuications

Jiangsu University of Science And Technology
Jiangsu,China
07.2022

Skills

  • Active Learning
  • Organization
  • Student Engagement
  • Subject Expertise
  • Feedback provision
  • Problem-solving skills
  • Collaboration and Teamwork

Languages

English
Native or Bilingual
Chinese (Mandarin)
Professional Working

Timeline

ICT Assistant Technician

First Leap English Training Centre
07.2022 - 10.2023

Information And Commuications

Jiangsu University of Science And Technology
Nicasio Tapiwanashe Ushe