Ngoc Tram Luu
Paris
Summary
Dynamic & Eager to Grow | Driven Les Roches Student Ready to Excel
Ambitious and hardworking, I am a student with a strong work ethic, leadership experience, and a passion for learning. From managing teams in student government to delivering top-tier customer service at fast food chain, I thrive in fast-paced environments and adapt quickly to challenges. With excellent communication, problem-solving skills, and a humble yet driven attitude, I am eager to take on new opportunities, contribute to a team, and grow within any industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
FOH Staff Member
McDonald's
Hanches
01.2024 - 07.2024
- Demonstrated excellent time management skills to meet deadlines.
- Consistently performed under pressure with high quality results
- Built collaborative environment through colleague support and new staff training.
Event Hostess
NY Summit Awards
Marbella
10.2021 - 10.2021
- Greeted guests upon arrival, provided them with information about the event and directed them to their seats.
- Assisted in setting up the event space prior to start time and ensured it was properly cleaned up afterwards.
- Assisted artists with their performances.
Service, Barista, Cashier
Rosie Tea House
Hanoi
05.2020 - 03.2021
- Collaborated with guests to ensure exceptional service and foster relationships
- Crafted beverages to meet specific customer requests.
- Oversaw accurate cash handling procedures.
Education
Bachelor of Science - Hospitality Administration And Management
Les Roches Global Hospitality Education
Marbella, Spain07-2025
Skills
- Leadership & Team Management
- Customer Service & Communication
- Event Planning & Organization
- Adaptability & Problem-Solving
- Multitasking & Time Management
Certification
- Certification of Excellence in Etiquette & Protocol by AD Excellence
- Certification of Hubspot Marketing Hub Software
Languages
Vietnamese
First Language
English
Advanced (C1)
C1
French
Upper Intermediate (B2)
B2
Affiliations
- Socialising
- Documentary
- Dancing
- Learning new skills
Timeline
FOH Staff Member
McDonald's
01.2024 - 07.2024
Event Hostess
NY Summit Awards
10.2021 - 10.2021
Service, Barista, Cashier
Rosie Tea House
05.2020 - 03.2021
Bachelor of Science - Hospitality Administration And Management
Les Roches Global Hospitality Education
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