Ndi Oscar Ebai
Alain
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Lilac Cafe
11.2022 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Bussed and reset tables to keep dining room and work areas clean.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
Education
High School Diploma - Biology And Chemistry
GBHS
Galim Cameroon Skills
- Order Taking
- Cleanliness
- Service Quality
- Food safety awareness
- Professional Appearance
- Menu presentation
- Upselling techniques
- Warm and Friendly
- Reliable and Responsible
- Adaptable and Flexible
- Food handling
- Hospitality service expertise
Languages
English
Advanced (C1)
Timeline
Restaurant Waiter
Lilac Cafe
11.2022 - Current
High School Diploma - Biology And Chemistry
GBHS