Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nayeon Kim

Nayeon Kim

Kerrobert

Summary

Dedicated server and bartender focused on delivering exceptional customer experiences. Manages order accuracy and beverage preparation, enhancing customer satisfaction in fast-paced environments. Contributes to increased customer visits through proactive service and teamwork.

Overview

3
3
Languages
3
3
years of professional experience

Work History

Motel 6

Bar & restaurant
Kerrobert, Canada
07.2024 - 12.2024
  • Served customers and managed orders in a bar and restaurant setting, ensuring timely beverage preparation and high levels of customer service. Maintained accuracy and efficiency in a fast-paced environment, enhancing overall customer satisfaction.
  • Resolved customer issues through clear dialogue and problem resolution.
  • Ensured cleanliness and safety in the workplace to prevent accidents.

J’s plate

Italian restaurant
Seoul, Korea
03.2024 - 06.2024
  • Managed service at small restaurant, consistently navigating steep stairs without spilling a dish and completing tasks successfully. Prioritised customer perspective to enhance service quality, resulting in increased customer visits.
  • Managed complaints with calm, clear communication and problem-solving.
  • Upheld hygiene standards in workspace, safe working environments to eliminate accident risks.

Haru restaurant

Japanese restaurant
Hochiminh, Vietnam
01.2022 - 04.2022
  • Served customers at Haru Restaurant, providing a positive dining experience and efficient service delivery.
  • Managed complaints with calm, clear communication and problem-solving.
  • Collaborated with team members to achieve target results.
  • Maintained clean, safe working environments to eliminate accident risks.

Education

Kerrobert Composite School
Kerrobert, Canada
2024 - 2026

Tourism

Hanyang University
Seoul, Korea
2024 - 2024

Korean International School
Hochiminh, Vietnam
2012 - 2023

Skills

  • Beverage preparation
  • Order management
  • Customer service
  • Team collaboration
  • Problem-solving
  • Active listening
  • Willingness to learn

Languages

Korean
First Language
English
Advanced
C1
Vietnamese
Advanced
C1

Timeline

Motel 6

Bar & restaurant
07.2024 - 12.2024

J’s plate

Italian restaurant
03.2024 - 06.2024

Haru restaurant

Japanese restaurant
01.2022 - 04.2022

Korean International School
2012 - 2023

Tourism

Hanyang University
2024 - 2024

Kerrobert Composite School
2024 - 2026
Nayeon Kim